argos taken money but no order confirmation

i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. It looks like you're new here. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. I am currently waiting for some-one to call me back, as I don't see why I should wait AGAIN and pay interest to my bank, whilst Argos earns interest from my hard-earned money all this time. I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. They told me to wait and see what happens and if I am charged then they're happy to refund me. I was so worried . On Monday, the allusive 'Lisa', called me. I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) When asked why this has never happened before they said it was a clause on the receipt. They are still refusing to refund my money. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. Still haven't had an email confirmation and not sure if your order has gone through? This can take up to 7 working days. I will post details of final outcome once this is over, in the hope that it will help others. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. The employee took my order and same again asked me to spell my name. Touch device users, explore by touch or with swipe gestures. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. Who on earth would give such a charmless, inarticulate woman a job in a customer service role? Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. Yesterday afternoon at approximately 2pm (5th September) I placed an order via the Argos website for 2 sofas amounting to 400. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. Argos refused to replace it claiming it had been misused. The first pending transaction used the 24.99 gift card, 240.10 PayPal balance and 134.90 bank funds (399.99) The second pending transaction used 375.00 from my bank (so they still accepted the gift card with this order). After several non-existent oneill spellings, i told him. Will do that, but has anyone else experienced the same with Argos? If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. And that Ive USED it! Another customer said a 500 gift card payment had been processed despite the order not going through. Sports pages oneills on every Gaelic top. By this time I was in danger of losing my temper completely and asked for the address which i could write to informed her that i would be putting a complaint on the internet forum and that we would be recommending to our wide circle of friends that they do not use this Argos home delivery service. Might be pending transaction and can return within 3-5 days. It couldn't be easier to shop for what you love and need; whether you need toys for the kids or want to update to the latest tech, you can browse all the latest deals, create a Wishlist and order products on the move from wherever you are. They run security checks on the payment and then release it back to your account. ANY assistance would have been welcome) please contact us onetc" I have searched for this model all over and do not see any relevant link other than argos. Will I need to wait at least 17 working days? How do I stop the payment as I didn't actually place an order! By browsing this website, you consent to the use of cookies. View our online Press Pack. I recently did quite a bit of overtime and finally decided to treat myself to a new camera. Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) So I called the person that had signed the letter (not charmless 'Lisa'). You can use this space to go into a little more detail about your company. tyrell fuimaono sister; missing 411: the hunted wiki If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. http://www.argos.co.uk/static/Product/partNumber/7641637.htm I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. End of ridiculous conversation. Customers are currently unable to return items to Argos branches in Sainsbury's stores. microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical 'Uncorrectitude'? Talk about what services you provide. Bank cant help me. THE ONLY ADVICE I HAVE TO GIVE AT THIS POINT IS: What a load of s*** they feed to people day in and day out. There are better shops out there; I really wish I never bought it! ************************************I volunteer my time on here to help you, so leaving kudos or marking one of my posts as a "solution" would be appreciated. We often link to other websites, but we can't be responsible for their content. i would also advise to contact Paypal as they may be able to speed this process up ". She did not strike me as being happy in her job but did tell me that "Lisa will investigate this thoroughly". They said it is up to Paypal. Some shoppers say they've been charged as many as four times by Argos, despite the order not going through on any occasion. It takes 1 day to leave my account but 10 to leave Argos! Typical! Her reply was that for this to happen i would have to send a copy of my telephone bill to customer services. Their site hasn't worked properly for months. Argos told us it's currently experiencing a high number of calls to its customer service line due to the coronavirus crisis, but says it aims to refund shoppers who've been charged but not received their orders "as soon as possible". (That they charge you more for!) I also said that there must be some law which they were breaking. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. 27/03/2020 16:41, Might be pending transaction and can return within 3-5 days. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I asked whether in the circumstances they were willing to offer any compensation. Goodbye. My order was not in stock and i was told they cant sell me anything thats not in stock. There is no communication between them, or with the customer. I really find it hard to believe that anyone from ulster, northern ireland cant spell one of the biggest names. Shocking! If you click on a link in this story we may earn affiliate revenue. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). So, again, I had to explain about the delivery being late (check with your couriers) and about my conversation with Will, to which, she replied that she didn't know what had happened as she couldn't get into my details as 'Lisa' had put a block on it. It's still says the payment is pending on paypaly and money are gone from my bank account but I guess I just gotta wait a bit . This comment was posted by a verified customer. Editor, Marcus Herbert. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. (and?) and asked exactly where this left me. So it was agreed that I would do this on the Friday (when I was next off work). But looks like greediness to get more and more prevents tehm from doing that. In the end she handed the hone to her manager as she was getting nowhere. 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). Even the shop assistant making the call could not understand what was going on and started to look a little annoyed and disgusted herself. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . no returns accepted. When I queried this, she explained that, although I had received the item on Saturday 28th, I had not called about the mix up until Wednesday 2nd. Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . He could not explain this, as it had apparently been passed around several delivery drivers and he was at least the third. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. Thank God I did not pay an order online where I would realize two weeks later they will never deliver this and I would have just wasted time having to order different one after I would figure this out. But if they have not captured it then Argos can't cancel it or refund the payment for you. I spent nearly 1,000 on furniture (which they took from my credit card in record time). caused. Last night their website was acting up, I've placed 5 orders but the website kept giving me 404 error. When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. Beanbags are out of stock. I never received an order acknowledgement email and there is no Fast track order on their systems. If it's been two hours since placing your order, and you haven't had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. How do I stop the payment as I didnt actually place an order! they havent got anough edication about they are job or just thinks selling some think purchased a wii for christmas we wanted to return the wii unopened and still sealedthey said they could not accept it. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). Use up and down arrows to review and enter to select. Argos.ie is 1990s, All charges were corrected this morning. https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial They said it . Stock was conformed the order was conformed and delivery scheduled for Wednesday between the hours of 7am and 6pm. We often link to other websites, but we can't be responsible for their content. I RANG THE CUSTOMER SERVICES DEPO FIRST AND THEY SAID THAT AS IT HAD FAULTED TWICE I WAS WITHIN MY RIGHTS TO ASK FOR A DIFFERENT MP3 MODELBUT WHEN I ASKED AT ARGOS THEY SAID I COULD EITHER HAVE MINE SENT AWAY FOR REPAIR OR A LIKE FOR LIKE EXCHANGE. argos taken money but no order confirmation. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. Jul 3rd, 2022 by . and would get back to me. Argos Limited 2023. I then received a delivery on the following Wednesday. We decided to cancel our order, and go to Ikea (as we should have just done in the first place). We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. I went to Argos to buy a bed, then went to the counter and placed my order. 8 Posts. DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Or whatever, I will probably never find out. They won't even change it, Ive had it about 3 days, and they told me that they couldn't exchange it because there is nothing wrong with it, that I need to buy BETTER BATTERIES! When I explained that I didn't have her surname, I was cut off! After waiting approx. 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. And finding it uses more power than a laptop! I then took screenshots of the chat and contacted Monzo. Taking money for products which are not available. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. I too have been ripped off my Argo's they just want your MONEY! PayPal transaction is still going through even though Argos order failed. Iconic discount shop to shut its doors next month - is your local affected? It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. Thanks I was told all line managers had finished their shifts and i would have to ring again in the morning. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. ", Responding to this tweet, a third customer added: "Same here, 219 from my account.". You should have received a confirmation email within 2 hours of placing your order. The retailer told The Sun this is unrelated to customers being charged for unprocessed orders. Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. If we can be of any further assistance (are they taking the p***? I fully intend to take the matter further up the chain of command until i get a satisfactory out come. Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.

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