By: Author Olin Wade (Remodel or Move Stuff). Reselling on different marketplaces like Depop is a fruitful venture. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. Not only does it affect your integrity as a seller, but it can also mean a loss of profits. Yesterday I had a message pop up asking for my date of birth. Much less knowing when or if youll ever get your account back. Depop suspensions can vary greatly in length, depending on the type of violation that was committed. Depop - Customer services/security issues. Sneakers. If the service is running normally, then you should try clearing your browsers cache and cookies. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. I told them they have my physical address, my phone number, and my email address, that's enough. Your funds are usually held for up to of 21 days. Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators, What is Poshmark? The first step is to read the community guidelines thoroughly and follow the rules. First, locate the email notification with regard to the suspension and check for the following information: If you believe there was an error, you can contact Depop's help center to have the account suspension overturned. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. Aug 21, 2014 Are you a UK iPhone #Depop user? Go to the profile of the seller you want to report. A sub for discussing all things Depop. Banking services provided by Piermont Bank, Member FDIC. #gowild 3 2 7 The first step is to change your password. Depop - Banned, defamed and denied funds that are mine. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. This review was chosen algorithmically as the most valued customer feedback. In the meantime, notify your bank so that no purchases can be made on your connected cards. I sent an appeal asking them to provide a more specific reason as to why I was suspended. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Depop suspended my partners account with no warning and didn't reply to her messages, from multiple channels, asking why it was suspended. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. On Wednesday I logged into my suspended Twitter and submitted a request to reinstate the account. Instead, you need to email close@depop.com from the email associated with your account. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. This includes: The email address associated with their Depop account. This means that you will not be asked to provide a phone number when you register, which makes the process much easier and more convenient. Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. Jan-02-2021 09:25 PM. Avoiding getting your account banned from Depop is always the best course of action. I tried everything to get back my account. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. So please don't dm me about bank transfers! I don't think it's very professional or courteous to lock someone out of their account for no reason. It's such a widespread problem now.". But when Ms Strike logged back in, she was shocked by what she found. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_26',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_27',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item. Send an Email: You can use the [emailprotected] for email support. Click on the three-dot icon in the top right-hand corner of the sellers profile. When you get the email, make a new and creative password that the hacker can't possibly know. Its also possible that a bug or an issue with your device is preventing you from logging intry using a different device, such as a computer, to access your account. Therefore, it is recommended not to attempt to sell fake items on Depop. Vintage. This content may be old or outdated. Privacy is a priority for Depop, however, the company does not store or view SSNs. I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. Don't start crying just yet! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5, The secret mine that hid the Nazis' stolen treasure. If the hacker hasn't changed your account email address yet, this will work. This means that if someone has paid for a product that you never delivered, you can't delete your account to make it go away. What would happen once I escalate this to PayPal? Is climate change killing Australian wine? Account may have been breached and Subsequently permanently suspended, any way I can get it back? Read and respond to Messages, and create new Messages. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. Today I was reinstated. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. Your email address will not be published. Dont give up just yet. After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depops service to make sure that the site is operating properly. But how can you be sure that this won't happen to your Depop account, too? In addition to that, Depop does provide resources to its users to help them authenticate items. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. If you want to close down your loved one's account by following the same steps required for closing your own account, then you'll need their account information. DoNotPay can assist in appealing on your behalf on practically any platform there is. I had planned to begin selling there also. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. only pay through the app :) Back up and running again! Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind. With a formal legal letter, Depop will respond faster than they will to your personal inquiries. In this article, we'll show you how to make a new account, set up your profile, and start shopping! "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Please read rules before posting. Can anyone give me any advice regarding this? Ive stated opening the case means I didnt get the item and it wouldve been solved if you just sent me the item, Ive gave him opportunity to ship it before I escalate but he keeps sending the same offer trying to refund me a partial amount saying he should keep a fee for his time packaging the item. Furthermore, with this app, you can see your performance. Going through PayPal . ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. To get back online all you need to do is reset your password. Don't start crying just yet! First, make sure that youre using the correct login informationyou may have forgotten your password or your username. If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. If you do get banned from Depop there are a few actions that you can take. I sent it to them and they said I am underage and suspended my account. Here's what you need to know about the clothing marketplace platform, What is Etsy? One option is to email close@depop.com from the email connected with your Depop account. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. If you're still not happy with the result, you can escalate the dispute into a claim. If your Depop account is under the control of a hacker right now, let your bank know! --Diane Poremsky Give back to the Community. The process only takes a few minutes, then your work is done. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Stay vigilant, and if you suspect that something is off, dont take any risks. Does anyone know what's going on and can anyone advise what I should do next? Your G Suite Account Has Been SuspendedWhat Now? Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. Additionally, customers can go to Depops Help Center at https://help. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences. Suspended for Failure to Pay a Ticket or Appear in Court. No, you should not give your Social Security Number (SSN) to Depop. I recently bought something off of depop through PayPal for a good bit of money. Who else would it be after all these years? You should also follow any necessary safety precautions to ensure product safety and the safety of customers. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. You can delete a Depop account by emailing the company with a deletion request. DoNotPay will alert you when you receive a response from Depop. 2. OneShop is a financial technology company, not a bank. If you still have access to your hacked Depop account, but a hacker has clearly been taking actions, secure your account! If you're looking to sign up for or use Depop, the online marketplace for buying and selling used goods, there are a few things you need to know before getting started. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. A menu will appear with an option to Report user. Additionally, SSNs are not required to sign up or use the app. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. com/). Can pre-loved clothes make fast fashion sustainable? By changing your password, the hacker won't be able to get back in. Required fields are marked *. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. Selling fake items on Depop may result in a range of consequences, including but not limited to, the blocking of a Depop account, removal of listings and even legal action taken against a Depop user. My account is in good standing but Im just wondering because I have started to see a rise of people getting their accounts banned. Its important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused. Depop has two main points of contact for support. Enter the information associated with your account, such as your username. We've just updated our suggested users for you, give it a peek. Privacy Policy. I got that figured out and they gave me my account back but they reuploaded all my posts INCLUDING ALL MY OLD POSTS. Selling your gently used items or buying items on Depop is fun and exciting. hey guys! Normally when you create an online account to use a platform, software, or even a game there are terms of service agreements you acknowledge. When raising an issue, you can request tracking information or ask for a refund. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. It is an action taken after a review of your driving record. 3 Steps To Recover Your Destiny 2 Account From Ban, 3 Steps to Recover Your Suspended Poshmark Account, The Easiest Way to Appeal When Your Nintendo Account Got Suspended, 3 Steps to Follow If Your PNC Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Learn how to read the rules of the service, Any indication of a future date when the suspension will be lifted, Instructions from Depop on how you should proceed. They may require further information from you in order to complete their investigation. I've waited over a week for the item to be shipped and going back and forth with the seller saying they'll tell me when they've done it and they never have. How To Recover Your Hacked PlayStation Account, Get Your Hacked Amazon Account Back In A Flash, 3 Steps To Follow After Your Bank Account Has Been Hacked, How To Regain Access To Your Facebook Account That's Been Hacked, How To Reclaim Your Instagram Account After Being Hacked, We'll Recover Your Hacked Twitch Account Fast, What to Do if Your MyLeague.com Account Got Hacked, How To Get Your Hacked Crypto.com Account Back, Recover Your Hacked HBO Max Account In 3 Steps, How To Regain Access To A Hacked Poshmark Account, How To Get Your Hacked Fortnite Account Back, How To Regain Access To A Hacked Riot Account, How To Regain Access To A Hacked GoDaddy Account In A Breeze, What To Do When My IMVU Account Got Hacked, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Unexpected transactions on your bank or credit statement, Payments to or from PayPal you don't expect, You receive receipts for purchases you did not make, Your account personal information has been changed, You receive a password reset email you did not request, Select "Account Issue" from the first drop-down, Enter your original account email address, Select "Report unauthorized access on my Depop account", Enter the last time you accessed your account (successfully logged in), Select signs of hacking from the drop-down checkboxes. What to Do If Your Depop Email and/or Password Have Been Changed. A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Please note, the Depop team won't delete your account if you have any open disputes connected to it. However, if the user cooperates and follows the guidance provided, the suspension may be lifted and the account may be reinstated. Depop has a relatively small admin team and it may take some time for them to address a hacked account, even after you file a support ticket. I cant be the only one who wonders about this. Once processed, you should receive an email from the Depop team confirming that your account has been deleted. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Step 1: Gather information. Remember, having a good track record as a seller in the marketplace of your choice is essential. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. There are a few ways to contact them: 1. DOQ (@doqholliday) April 30, 2023 It typically takes Depop up to 48 hours to answer customer inquiries. 3. Scammers have continued to plague many online services through the pandemic. The time it takes to verify identity on Depop typically varies based on the information provided and the method of verification. Unfortunately, some sellers infringe on the platform's terms and conditions, resulting in temporary or permanent account suspension. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. A sub for discussing all things Depop. By changing your password, the hacker won't be able to get back in. Once you have contacted Depop, they may require you to provide proof of identification and may ask further questions in order to verify your identity. I think it has something to do with Etsy acquiring them this year. About 3 days ago, some hacked my Facebook account and removed my email connected to my account. You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. These steps apply to Personal accounts.
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