For commercial property utility questions contact Iredell EDC here. A member of the customer service team will assist with more information or the customer can review instructions at www.statesvillenc.net/coronavirus. How to Set Up Your Utility Account In Person: M-F, 8 a.m. - 4:30 p.m. at 301 S. Center St. You must be in the office with all required information (see below) by 4:30 p.m. By Email: customerservice@statesvillenc.net What is Required to set up an Residential Account (All items on the check list must be completed before the utility can be connected.) Customers will then have the option to receive their utility bills via e-mail. Customers who have traditionally paid in person should use other options for their own safety and convenience, the release states, including by mail, bank draft, phone, drop box, a bank's bill-pay service or drive-thru. Sign up for our newsletter to keep reading. A Statesville man was arrested for multiple felony and misdemeanor drug charges during a traffic stop. The City of Monroe provides electric customers with sustainable energy that is generated from only about 1% fossil fuels. The city will continue to read meters and send bills. Other payments may have a fee, which will be clearly displayed before checkout. It wont be for everyone, explained Salmon. ELECTRIC UTILITIES ASSISTANT DIRECTOR Electric Utilities Department Salary Range: $79,851.20 - $131,747.20 Closing . Our mailing address is PO Box 711, Statesville, NC 28687. gbulloss@statesvillenc.net, City of Statesville: Re-Advertisement for Bid (Tennis Courts Synthetic Resurfacing). Uber offering horse drawn carriage rides in honor of royal coronation. (PO Box 207, Shelby, NC 28151-0207) Phone: 704-484-6840 * Fax: 704-484-6808 Office Hours: 7:30 am - 4:00 pm Monday - Friday Before construction, excavation or digging is done on your premises, call 811 to have underground utility owned lines located and marked, or visit NC 811 by clicking on the graphic to the left. Enter a locate request now online to have your underground utilities marked or Dial 811 or 1-800-632-4949 Open Monday thru Friday 7:00 am to 7:00 pm Learn how the Safe Digging Process Works in North Carolina Who is digging in my area? City of Statesville will not disconnect services for non-payment, limits walk-in access at some buildings. Effective immediately, the City of Statesville will not disconnect any customers service for non-payment, in order to give customers experiencing financial hardship extra time to make payments, a news release reported. (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). Click Here to Pay Utility Bill! On Tuesday, 88 residential city of Statesville uilities customers had their power cut off for not paying their utility bills. Payments are free with a linked bank account. A 16-year-old was shot along Inglewood Road in Statesville early Tuesday morning. She said they do their best to handle situations when they need to act sooner, but with all services ICM provides, it isn't always able to help immediately. Ultility cut offs come at a tough time for Statesville residents. Can I pay all my City of Statesville (NC) bills on doxo? You can pay them on doxo with credit card, debit card, Apple Pay or bank account. Pursuant to N.C.G.S. Glen Bulloss, Construction Project Manager Utility Account Information. Like the customer service departments of many companies in the past several years, Statesville's utilities are entering the computer age. % The City of Statesville's Public Works Department is responsible for ensuring many services are provided to the City's residents. 500 E. Main Street. Wake Forest Power is one of 274 of the nation's more than 2,000 public power utilities . City of Statesville utility customers now have a new way to receive their monthly utility bills. 143-129, sealed bid proposals endorsed "Warehouse Project" will be sent out April 21, 2023, and will be received by the City of Statesville at the City Manager's Office, Statesville City Hall 2nd Floor*, 227 S Center St, Statesville, NC on or before 2:00 PM on MONDAY, May 22, 2023. Work is performed under regular supervision. Were excited that this new system will offer convenience to our customers as well as a tool to monitor charges and consumption, said City Finance Director Lisa Salmon. What ways can I pay my City of Statesville (NC) bill? Find out with Near Ticket. Ask your billing questions directly by phone 704-878-3564 or email (. Like the customer service departments of many companies in the past several years, Statesvilles utilities are entering the computer age. First Name Last Name Company Email If you are a human seeing this field, please leave it empty. This will provide another convenience to customers, Davis said, and hopefully reduce the citys costs to generate and mail paper bills., To find out more about paying your Statesville utility bills online go to the citys website at www.ci.statesville.nc.us and click on the green bar marked Online Utility Bill Payments & Information., The show will go on for Theatre Statesville, even if the space it occupied on Broad Street was completely destroyed by a fire in downtown Stat. Get up-to-the-minute news sent straight to your device. Utility customers can pay the bill through the citys online payment system, mail it in or bring it to the Collections Office at 301 S. Center St. "It's just being compassionate.". ICY CONDITIONS: Sand trucks are called out to spread sand on overpasses, bridges, exit ramps, and other major inclines where ice can form. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill. For questions about residential utilities please contact the providers directly for more information. Email Devon The Senior Staff of Statesville's Electric Utilities: Follow Ben Gibson on Facebook and Twitter at @BenGibsonSRL. <>>> Tips on checking for a water leak. A Statesville man was arrested for multiple felony and misdemeanor drug charges during a traffic stop. Operations Manager The city is currently at work on a plan to offer e-billing soon. Brian Summers, a Statesville native and former White House and Congressional staff member, made a plea on Facebook to the city's leaders to consider a 30-day stay on disconnections of electricity and other utilities. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Morrison said problems with debt can quickly compound. How To Read the New Utility Bill The new layout provides much of the same information as before, plus some new details in an easier-to-read format. City residents can now pay utility bill online. Davis said customers have noticed the payment link on the citys website and started using it. Statesville, NC 28677 The city is rolling out a new service for utility customers an online bill payment option and information system. Iredell County has its second presumptive positive test of a case of coronavirus. The city announced earlier this fall they were pairing with local non-profits for a Utility Assistance Program. No endorsement has been given nor is implied. That prompted discussions about what could be done to help. Email Shawn 143-131 and city policy, sealed bid proposals endorsed "Tennis Courts Synthetic Resurfacing" will be received by the City of Statesville's Parks and Recreation Department at 1875 Simonton Rd, Statesville, NC 28625 no later than 2 p.m. on Tuesday, April 4, 2023, at which time all bids will be publicly opened and read aloud. 0. Warehouse Project Also, effective immediately, it is limiting walk-in access to the City Office Building, including the customer services area, or collections office. So far, $12,000 of that has been given out according to the city. Pursuant to N.C.G.S. The. (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The city is rolling out a new service . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by City of Statesville (NC). Our Mission: The Electric Utilities Department strives to deliver electrical service to customers as safely, efficiently, reliably and economically as possible. Current Openings at City of Statesville >> Electric Utilities Assistant Director. Aug 13, 2010. Utilities in Iredell County | Iredell EDC info@iredellEDC.com 704.663.1898 An Efficient Infrastructure With Room to Grow Airports Mobility Logistics Utilities Maps Sign up for the Iredell EDC Newsletter! 2 0 obj Follow us on Facebook. Load Management Enrollment Form First Name I agree to have load management switches installed on the following appliances: Electric Water Heater Electric Heat Strips Central Air Conditioner Total Control Street Address City Pursuant to N.C.G.S. doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of City of Statesville (NC). Only 1.14% of our energy comes from fossil fuels. But we are sure many customers appreciate the ability to both receive and submit payments for their utility bills online.. We are proud of the dedicated employees that make up this department and the extensive record we have in serving the citizens of Statesville. Billing Questions? Snow removal efforts are suspended if reduced visibility makes plow operation unsafe, or if temperatures drop below 23-24 degrees. Line Clearance Supervisor/ Arborist Please subscribe to keep reading. Josh Mahaffey Technical Services Supervisor City Manager Ron Smith said the city is working with the United Way to assist those and any other residents who qualify for assistance. works to keep the roads safe. As a public power community, we are proud to help lead the way toward a sustainable future. The City of Statesville has set a participation goal at 10%. It's a double-edged sword because some people need it, and to take advantage of programs to help pay, but others aren't doing right by it.". The city also offers payment by bank draft.. 421 Fayetteville Street, Suite 1609 "We have people who may have been out of work for a few months, but now they've been working hard, but they're still behind from that time out of work and can't get caught up," Morrison said. The City of Statesville would like to thank ZNDUS for providing the temporary fencing around the fire damaged properties downtown. Call 704.761.2371 To sign up, customers can email the city at customerservice@statesvillenc.net to request the change to electronic billing. {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, WATCH NOW: Damage still being assessed after downtown Statesville fire, Explosion, fire reported at Statesville metal company, Statesville man faces multiple felony, misdemeanor drug charges, Jets reportedly sign Statesville native Gathings as undrafted free agent, Fire damages at least 3 buildings in historic downtown Statesville on Tuesday; GG's owner: Everything's a loss, 16-year-old shot in Statesville early Tuesday morning, Hydrogen tanker truck caught fire in Troutman; multiple businesses evacuated, Despite damage from fire, Statesville fortunate no one injured, more buildings did not burn, Wake Up to Ag Day: Elementary students learn about food and farming, Iredell County new business names: April 20-27, Iredell County real estate transactions: April 12-21, Iredell Memorial Hospital dialysis unit receives new name, Instagram mom convicted for fabricating story about kids' kidnapping, King Charles and Queen Camilla's will use thrones recycled from King George VI's coronation, Rare images captured of butterflies taking flight after emerging from chrysalis, Ride like royalty! Specific instructions and details about these options are available at www.statesvillenc.net/coronavirus. Working together as a partner with our community, we deliver high quality electric, water, and sewer service to over 25,000 customers located in New Bern and the surrounding areas. "That would get it through then for the people and city, and it wouldn't happen around Christmas and have the city appear like a Scrooge.". Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Electrical Engineer/P.E. Council approved . 0. 1 0 obj (252)639-2820 The City of New Bern Department of Public Utilities is community-owned and committed to the values of a professional, hometown, customer-first utility. You have permission to edit this article. For those looking to apply to theUtility Assistance Program, applications can be made at: I-Care, 1415 Shelton Ave., on Mondays, Wednesdays, Fridays, 9-11 a.m. and 1-3 p.m.; Iredell Christian Ministries, call for an appointment 704-924-6700, Monday through Wednesday, 8 a.m.-2 p.m., Thursday, 8 a.m.-4 p.m., Friday, 8 a.m.-12 p.m.; and Yokefellow, call 704-872-7677 for an appointment, Monday through Thursday, 10 a.m.-2 p.m. {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, WATCH NOW: Damage still being assessed after downtown Statesville fire, Explosion, fire reported at Statesville metal company, Statesville man faces multiple felony, misdemeanor drug charges, Jets reportedly sign Statesville native Gathings as undrafted free agent, Fire damages at least 3 buildings in historic downtown Statesville on Tuesday; GG's owner: Everything's a loss, 16-year-old shot in Statesville early Tuesday morning, Hydrogen tanker truck caught fire in Troutman; multiple businesses evacuated, Despite damage from fire, Statesville fortunate no one injured, more buildings did not burn, Wake Up to Ag Day: Elementary students learn about food and farming, Iredell County new business names: April 20-27, Iredell County real estate transactions: April 12-21, Iredell Memorial Hospital dialysis unit receives new name, Second presumptive positive case of coronavirus in Iredell County, Instagram mom convicted for fabricating story about kids' kidnapping, King Charles and Queen Camilla's will use thrones recycled from King George VI's coronation, Rare images captured of butterflies taking flight after emerging from chrysalis, Ride like royalty! Any transactions requiring a deposit can be made at the drive-thru or box drop. Devon Shelton Sign up for our newsletter to keep reading. The City encourages customers to use these options so they can make payments while remaining at home: Pay online (utilities statesvillenc. Email Travis (The $2. Morrison said it usually is a 2 to 4 day process to schedule an appointment, meet, and finally send a voucher to the appropriate power company. City Code City Manager's Office Elected & Appointed Officials Additional Government Resources Airport City Manager Civic Center Utility Accounts Electric Utilities Finance Fire Human Resources Information Technology Planning Police Public Works Recreation & Parks Learn about doxo and how we protect users' payments. All Rights Reserved. List of Payment Options. The customer's account will receive a credit for the $75 convenience fee that the credit card company assessed. endobj Get up-to-the-minute news sent straight to your device. 3 0 obj Email Jason Subscribe to our Daily Headlines newsletter. Below is a list of service providers. Councilwoman Doris Allison had similar feelings but said the city can focus on getting word out on how people can find help. For more information, email customerservice@statesvillenc.net or call 704-878-3564 and request that a copy of the information be sent to you. There were many requests from customers for this service, especially those who do not reside in Statesville, explained Statesville Finance Director Lisa Salmon, and the response has been very good.. Three buildings in historic downtown Statesville were damaged by fire early Tuesday morning, with roofs collapsing on at least two buildings. (919) 851 4211 ext. Bids will be publicly opened and read at 2:10 PM on MONDAY, May 22, 2023, at the above stated location. Please click here to contact us. The city maintains a secure environment for its electronic transactions and email addresses are not shared with any outside party, explained Salmon. The city calls the new service E-bill and it has been under way for several weeks. The Bid Documents may be obtained by following instructions posted at the following location: www.statesvillenc.net/bidpostings. https://www.statesvillenc.net/departments/city_administration/public_information/coronavirus/utility_payment_info, PAY BY PHONE Pay your bill over the phone 24/7 by dialing 704-878-3564 and selecting option #5. An explosion was reported at a metal company on Salisbury Road in Statesville on Wednesday. Business. Electricity, natural gas, water, sewer, and telecommunications are readily available and supplied throughout the county by a variety of providers. net) or by phone (704-878-3564) using a credit card. The citys E-bill promotional materials list the benefits of E-bill as: one less piece of mail to sort through; bills are received immediately; mailing delays are avoided; always know where your bill is; postage savings; and environmental savings to trees, energy and other natural resources. You can cancel at any time. Please subscribe to keep reading. <> "This is the dead of winter and today in Statesville it's 27 degrees," he said in the post from Monday. "Our number one goal right now is communicating what's available to people, and how much, in these difficult times," Allison said. The new system will gather and chart customers cost and consumption data over a three-year period so they can determine peak usages of electricity and water and sewer, and see a breakdown of how much they are paying for each service. Business Development Specialist endobj An explosion was reported at a metal company on Salisbury Road in Statesville on Wednesday. In those cases, she said they do their best to point people in the right direction, but while Morrison and other organizations can be helping hands, sometimes those hands are tied. Or there is free clothing, furniture, household items, fans during summer months, school supplies and financial assistance with paying expenses such as rent, utilities, or prescription medications. According to a press release from the city, applicants must live inside the city limits and confirm they have a past due utility bill caused by COVID-19 and have not received previous CARES Act funding for utility assistance. Some people didn't hold up their commitment to a payment arrangement then. Frequently Asked Questions about 811 REQUEST A LOCATE The city also offers payment by bank draft. Tasha Hicks, Administrator 143-129, sealed bid proposals endorsed "Warehouse Project" will be sent out April 21, 2023, and will be received by the City of Statesville at the City Manager's Office, Statesville City Hall 2nd Floor*, 227 S Center St, Statesville, NC on or before 2:00 PM, MONDAY, May 22, 2023. Director In an effort to protect the health and safety of the community, customers and staff, the City of Statesville is implementing several operational changes to encourage social distancing and help prevent the spread of COVID-19. at any time. She said it will also cut down on the time city workers have to spend on manual input of payment information. That prompted discussions about what could be done to help residents from facing such problems in the first place. stream We are not putting up any roadblocks to keep folks from getting the help they need, Smith said in a press release from the city. Customers will be able to update telephone and address information and manage multiple utility accounts. ***. (Trucks are essentially smoothing over ice.). CLICK HERE or Call 704-878-3564 There was a problem saving your notification. New Utility Connections? Work Schedule: 40 Hours Per Week (Monday - Friday 7:00AM - 3:30PM) Call 704-878-3406 (Police Communications Center) to report icy roads. It will have the same information as the monthly statement, but formatted in a slightly different way. Raleigh NC 27601 endobj You have permission to edit this article. Arcadis IBI SNOW REMOVAL: Snow removal begins once there is close to two inches of accumulation and continues on a 24-hour basis until the snow event is over. For more information, contact Customer Service at (704) 878-3564 or customerservice@statesvillenc.net. Bidders are responsible for monitoring this site for addenda and other pertinent documents. Funds are not restricted to only Statesville Utilities customers and can be used for payments to any utility that serves a qualified recipient. Yes, doxo can process any City of Statesville (NC) payment, including for Water & Sewer and Electric. City Of Statesville, NC | All Rights Reserved | Powered by, Water, Sewer & Electric Services Information. Some qualified Statesville area families can apply for disaster aid from the Salvation Army. CLICK HERE or Call 704-878-3564 New Utility Connections? Email Chris Iredell Christian Ministries is one of the organizations the city has paired with to distribute those funds, but according to Executive Director Joy Morrison, it isn't as easy as cutting a check. See below for direct links to some of the services provided by the Public Works Department are as follows: Engineering Leaf Collection Recycling Street Division Sanitation Stormwater Water/Sewer Maintenance Division
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