1-678-459-9746 (Attention: Loss Draft Department). A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Copyright 2023 Select Portfolio Servicing, Inc. All rights Computershare Limited 1996 - 2023. Borrowers . Make a payment Do you want to manage your mortgage account? If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Box 636005 Littleton, CO 80163-6005 Phone . For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. ", I want to compliment my agent on her professionalism and sincerity. Specialized Loan Servicing LLC: NMLS 2168 ", "Great customer service quickly helped resolve missing payment, pleasant staff! For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Please note that if the amount of your required loan payment changes, you are responsible for doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. or whether any other transaction fees may apply. All rights reserved. The department is planning to launch the first phase of the modernization next year. Have you recently received a welcome packet from us? No endorsement has been given nor is implied. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. Register here Do you want to make a payment? If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-855-262-4737. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Make a payment While SLS is unable to provide a translation of documents in languages other than English commonly-used debt terms translation and description can be found in multiple languages on the NYC Consumer Affairs Departments website,www.NYC.gov/dca. Have the ability to see their entire loan portfolio, including multiple lender accounts, all under a single portal user login. You entered an incorrect Username Please check with your financial institution to ensure that the payment is received timely to avoid late fees; Online: Log into your account and select the Payoff Quote option located on the Home screen. Login to access your account If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Submit docket information for any ongoing administrative adjudication process, or request information related to the docket or the function of the CFPBs administrative law judge (ALJ). Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. Here are somecommonly used forms tomanage your mortgage account. We measure probability of default, anticipate recidivism, and apply borrower contact strategies that get results. Customer Care Department at, 1-800-315-4757. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. GMFS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. How We Track Your Coverage. Welcome, SPS customers. To Request a payoff statement for your loan. creating an account at the Insurance Loss Claim Website. Specialized Loan Servicing (SLS) is one of the highest-rated mortgage subservicers in the US, with a proven record of delivering superior . If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. You, your carrier, or agent can upload your latest insurance information. My loan was transferred to them and its been a miserable experience from the get go. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. We accept calls from relay services on behalf of hearing-impaired borrowers. Our average six-month cure rate of 54.8% on loans transferred in at 60+ days delinquent reflects our commitment to loan performance. Lonelyboy7. https://gmfsmortgage.servicingloans.com 1-866-392-1860. I highly recommend! Payments are free with a linked bank account. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. For licensing information, go to:www.nmlsconsumeraccess.org For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Customer Third Party At Angel Oak Home Loans LLC, we want you to feeltaken care of. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). contact the administrators of such websites with any questions or concerns regarding Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. Button to open Collapsible left side menu. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. GMFS Mortgage Loan Recast Info and Application. Send a check, cashiers check, or money order to the appropriate address below. Please sign in to access your account. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. Here are some commonly used forms to manage your mortgage account. If you have any questions or need assistance, please reach out to our Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. 1996 - 2023 Computershare Limited. Here are some helpful videos about common mortgage related topics. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Our versatile servicing team helps protect your revenue and improve performance for even the most complex portfolios. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. CMC Funding, Inc: NMLS ID 41998 Loan Servicing Info for GMFS Mortgage. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Customer Care Department at, 1-855-262-4737. Here are somecommonly used forms tomanage your mortgage account. changing the Bill Pay amount at your financial institution. Set up your account. We accept calls from relay services on behalf of hearing-impaired borrowers. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. For requests for information and notices of error regarding your account, please use the address GMFS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. What payment methods does Specialized Loan Servicing accept? A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. Customer Care Department at, 1-866-392-1860. and / or Password. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation).
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