We only deliver the DE version to Germany, Austria and Switzerland and the EN version only to the UK. Write a short note about what you liked, what to order, or other helpful advice for visitors. My kiddo was so excited but she never even got to try it. WebTONIES UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, 20% OFF* ALMOST EVERYTHING ENDS TODAY. We are happy to answer your questions about all relevant capital market topics. People who are reading this can return theirs.. How do I set up my Toniebox? IMPORTANT: These are separate items with one language version each (DE or EN audio play). What is your Return Policy? Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. WebMeet Tonies, the new audio system for kids. Webtonies UK. Zero customer service, dont waste your moneyUPDATE: We received this as a gift, Dear Caroline, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. As others have said very very poor customer service and I'm now concerned about this products quality overall. WebFor further information visit us at www.tonies.de or www.tonies.com. So won't be recomending it further due to your lack of customer service. Plenty of 1 star reviews and you send the same responses. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Fear of missing out? The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails. Please could you contact us at wecare@tonies.com?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. Not acceptable but theyve missed that target anyway. He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. All you need do is to link the Toniebox once to your WiFi. The box and characters are good quality. EQS-News: tonies SE / Key word(s): Preliminary Results/Annual Resultstonies SE: tonies exceeds revenue guidance for FY 2022 with a very strong US business and delivers on profitability outlook 02.02.2023 / 07:30 CET/CESTThe issuer is solely responsible for the content of this announcement.tonies exceeds revenue guidance for FY 2022 with a tonies SE: Notification and public disclosure of transactions by persons dischar tonies SE standalone financial statements 2022, E-Mail voting rights notifications: voting.rights@tonies.com. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. We love our Tonie. Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. WebFrequently asked questions. This was not relevant to my complaint. It didn't work either. Our support team is here for you! Plenty of 1 star reviews and you send the same responses. Due to the upcoming Bank Holidays dispatches will be a bit slower than usual from the 28th of April until the 9th of May. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! Make sure your information is up to date. Just look at the reviews from the app store which is the main way to add new tonies. WebFrequently asked questions. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. You can wash the three Soft Cuddly Friends with audio play separately from other laundry at 30C in mild detergent. Purchased for my daughter's birthday. Plus even relatives are able to get in on the act! Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! Therefore, when selecting, please pay attention to the language version you need. WebTonies have made a emotional at times stressful bedtime routine much better. Shoddy excuse from them and says a lot about the company. Tonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. They just pop a Tonie on top, Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). You've accepted analytics cookies. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! It didn't work, reached out to Tonies and they sent us a new box. WebTo start a return from Ireland, please contact our tonies Support Team via contact form. Shipping worldwide (All orders are shipped from the UK!). We are all ears for you. Brown Thomas Arnotts Limited: Check your inbox or spam folder to confirm your subscription. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. We also ensure all reviews are published without moderation. Such a cool concept but so sadly disappointing when it doesnt work & the company doesnt even try to fix it! We bought a Tonies box for our daughter's birthday present. It's as simple as placing a tonie on the Toniebox, and the audio begins to play. It's a real shame. Get directions. If your children love stories or music then I highly recommend! Toniebox kids speakers replace over-stimulating screens with simple tactile controls. And once a bedtime story has finished, the Toniebox will automatically turn itself off and go to sleep. Easy, screen-free bedtimes is just one reason this kids audio speaker is loved by parents. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). We are all ears for you. The magical, musical storybox that brings songs, stories and joy to every moment of the day. Webtonies Toniebox Starter Set incl 1 Creative Character, Audio and Music Player Speaker for Audiobooks Songs for Kids, Kid's Gifts, Screen-free Early Learning Toys, Wireless Speaker, 7 Hr Battery, Red 4.7 (2,616) 7995 Get it Sunday, 26 Feb FREE Delivery by Amazon More buying choices 49.99 (6 used & new offers) Ages: 3 years and up Registered Office I absolutely love the Tonies concept, we live in SA and my sister sent one home from the UK for my daughter for her 4th Birthday, we had no problems connecting it, and I really struggle with new technology hahaha, I love that it keeps my daughter away from the TV and still keeps her imagination running, she loves the stories and the sing alongs, its her supper routine now. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! Purchased for my granddaughter for Xmas via Amazon. I was told to sent two tonieboxes back that they could send us a new one. I have no issues with routers, phones or computers but this device drives me mad every time. Accessory. Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee Recall of all tonies Blocks products. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Easy to set up & operate. Tonies have made a emotional at times stressful bedtime routine much better. He initially appears rather cheeky or even "the bear with the big mouth", but in reality, he has a very soft core and is always the first to leap into the adventure when his friends need rescuing. If was purchased for a Christmas gift so has only been working since late December approx 4 months. You will be able to download your returns label and search for a drop off location close to you. Cumulative Tonieboxes sold(since Q4 2016). Companies can ask for reviews via automatic invitations. ': Night Among Wolves Audiobook, The Ballalloes: Duel By Floodlight Audio Play, Favourite Tales: Little Red Riding Hood And Other Fairy Tales Audiobook, Hully Boo Spook 'n' Spell: Halloween At Palace Primary Audio Play, The Fox Pack: Case 1 And Case 2 Audio Play, Favourite Tales: Pinocchio And Other Classic Stories Audiobook, Favourite Tales: Rapunzel And Other Fairy Tales Audiobook, National Geographic Astronaut Audio Figure, Favourite Children's Songs Bedtime And Lullabies, How And Why: Fabulous Horses / The Mongol Steppe Riders Audio Play. I contacted the company on several platform to see if could make the exchange. Meet the Toniebox, the clever box of audio fun. 2023 Trustpilot, Inc. All rights reserved. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. You can change your cookie settings at any time. Hi Luke, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Anyone can write a Trustpilot review. tonies offers the world's largest interactive audio platform for children. The Toniebox is already in another household. My son received one for his birthday but due to tags being lost we dont know who bought it him. Stories ans characters help them to develop their imagination. Hi Baturay, thank you for getting in touch. Something weve never seen before. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. Add to basket. Here you will find the right contact person for every need! *EXCLUSIONS APPLY. Either print your return label at home or use the Royal Mail I would not recommend at all. The three Soft Cuddly Friends with audio play are available in German and English. London. No communication, nothing. We hope to further expand our portfolio to include more. Just look at the reviews from the app store which is the main way to add new tonies. I love the fact I can record stories for them to listen to. Purchased for my granddaughter for Xmas via Amazon. Tonies at WHSmith. Webtonies Contact Us How can we help you? WebKatzenworld Snowball Design Protective film Suitable for the Toniebox. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Webtonies UK & Ireland | 2,346 followers on LinkedIn. Dear Charlene, thank you for getting in touch. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? Great! Anyone can write a Trustpilot review. If I could leave zero stars I would! Find out more about how we are changing the way children listen to audio. The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. I was told to sent two tonieboxes back that they could send us a new one. DT. They first asked for proof of purchase which I supplied and a photo of the item in question. She quickly finds her bearings and discovers the most amazing things. It's a real shame. It stopped charging in March, reached out to Tonies and was told to contact their customer services team which I have done 3 times, different references each time and not one response. Purchased for my daughter's birthday. FREE Delivery on your first order shipped by Amazon. Easy to set up & operate. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies".
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