The New York State Division of Consumer Protection (DCP) today released tips to inform and empower New York consumers purchasing gift cards and gift certificates this holiday season. Junior Art Director, Consumer. Seminar durations range from 30 minutes to 2 hours. Consumer Complaints & Resources. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Get DCWP Alerts and Information During COVID-19 Crisis, DCWP's May 2021 Agency Return to Office Plan. Better Business Bureau. Learn more including guidance on heating elements for outdoor dining setups at nyc.gov/openrestaurants. Artificial Intelligence (AI) has enormous potential to make many operational tasks easier, including hiring and retention functions. Need to have your scales inspected? entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. 4 talking about this. Link My Account to My DCA Records. Protect workers, assiststhe unemployed, & connect job seekers to jobs. A collection of Canadian research references on consumer-related topics. Complaints. Department of Consumer Affairs 2221 Devine Street - Suite 200 Columbia, SC 29250-5757 Visit our Laws webpage. While every effort has been made to ensure that the information provided is accurate and up-to-date, errors are still possible. Fair competition regulations for businesses and consumers. City of New York. Please be sure that your statement is complete and factual, but as brief as possible. NYC Secures Reinstatement of Wrongfully Fired Starbucks Worker Austin Locke. Know your rights. Submit a request for a scale inspection online or call 311. If you own a restaurant or bar, you must apply for Open Restaurants certification to offer outdoor dining service, even if you already have a license for an unenclosed sidewalk caf or a small sidewalk caf. Sign Up, This page is available in other languages. If you earn $80,000 or less, file for free with NYC Free Tax Prep. Read Local Law 80 of 2020 which amends the New York City Charter and Administrative Code to change the name of the Department of Consumer Affairs to the Department of Consumer and Worker Protection, establish the Office of Labor Standards and the Division of Paid Care as offices within the Department, and update references to these offices and other agency nomenclature. Return to: NYS Department of State Division of Consumer Protection Consumer Assistance Unit One Commerce Plaza 99 Washington Avenue, Suite 640 The New York City Department of Investigation ( DOI) is a law enforcement agency of the government of New York City [2] that has been referred to by some observers as New York City's "secret police" because its investigations are confidential and its investigators are not uniformed. Consumer Complaints and supporting documentation must be received either in person or by mail to: Department of Consumer Affairs. Albany, New York 12231-0001. www .nyc .gov /doi. Full refund. A collection of Canadian research references on consumer-related topics. City of New York. Do not respond to advertisements and fliers making similar offers. Deputy Head of Delegation F. W. Simons, Assistant Commissioner of Patents, Department of Consumer and Corporate Affairs, The information in this guide provides homeowners with an important defense against these scams, and the Departmentstands ready to investigate and hold accountable those responsible.. New York City Commissioner of Records and Information Services; New York City Commissioner of Sanitation; New York . We will attempt to help all parties reach a satisfactory settlement. Kim has been a part of the New York Yankees organization since June of 2017, and was promoted to the Season Ticket Sales & Service team in April of 2018 and the Premium Sales & Service team in November of 2021. Businesses that have technical or payment problems using this online service can call 311 and ask for "NYC Online Licensing Service - Assistance and PIN Request.". Know your options if you fall behind on your mortgage. Consumer Complaint Form - Department of Consumer Affairs. Learn more about Local Law 80 of 2021. Clearly tell you the total fee the company will charge you for its services. A bigger NYC Earned Income Tax Credit. More. The New York City Department of Consumer and Worker Protection (DCWP) issues this license. Call (800) 342-3736 for free help in your language. Any gift cards or gift certificates purchased in New York State on or after December 10, 2022, will remain valid for a minimum of nine years from the date of purchase. Stop, Think, Act: How to Recognize and Avoid Scams. Never pay up front for mortgage relief services. Learn more. Builds, preserves, and protects affordable housingin New York State. DCWP Launches Domestic Worker Mediation Program. In-Person Licensing and Collections Services Available By Appointment Only. Use the Step by Step tool to get an exhaustive list of requirements that matter to you. Consumer product and service complaints. If you are facing foreclosure, review the. Office of the Fire Marshal and Emergency Management : NewStudent. This law requires certain debt collectors trying to collect a debt within the city to obtain a special license from the NYC Department of Consumer and Worker Protection (formerly known as the NYC Department of Consumer Affairs). The Department of Financial Services supervises many different types of institutions. Safe and effective COVID-19 vaccines are available to all New Yorkers age six months and older. You can use DCA's Sidewalk Caf Map to find existing sidewalk caf locations near you and see details about the caf. Nonetheless, the technology - unchecked - could produce discriminatory outcomes. This presentation will educate parents and caregivers on childrens product safety tools, household tip-over prevention, fire and carbon monoxide home safety, along with vital crib and car seat safety information and much more. Work well across various teams. Learn more. If you have any questions, please contact Community Outreach & Education Program at 518-486-3933 or[emailprotected]. Division of Consumer Protection Supervision by DFS may entail chartering, licensing, registration requirements, examination, and more. Read press release. DCWPs lawsuit against Dorm2Dorm LLC, a moving and storage company that targets New York City area college students, alleges thousands of violations of the Citys Consumer Protection Law. Free health insurance enrollment assistance for the plan of your choice. Eligibility An applicant for a New York State employment agency license must have at least two years of verifiable work experience in a licensed employment agency doing placements or other similar qualifying work experience. The OCA consists of two Bureaus that tackle unique issues and services affecting various targeted groups and integral parts of the mental health . Department of Consumer Affairs 2221 Devine Street - Suite 200 Columbia, SC 29250-5757 Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. The Consumer Assistance Program alsooperatesthe State's Identity Theft Prevention and Mitigation Program to educate and assist victims of identity theft. Sign up to receive consumer alerts directly to your email or phonehere. Please be sure that your statement is complete, factual and brief. Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive. If a consumer has been aggrieved in the marketplaceand has been unsuccessful at reaching a resolution on their own,the consumer isencouraged to file a complaint with theDivision of Consumer Protection. Contact information for federal, provincial and territorial consumer affairs offices. The Office of Consumer Affairs (OCA) is staffed by individuals who bring their expertise not only from work skills and formal education, but through awareness and experience of being former or current recipients of mental health services.. About OCA. The duties were performed by the Commissioner of Public Markets until 1968. You will not receive a reply. New York, NY 10022 (Sutton Place area) 3 Av/E 55 St. $45,000 - $55,000 a year. Learn more. Never do business with anyone who calls you, sends you mail or knocks on your door with offers to help fix your foreclosure or default. If consumers have questions about filing a complaint or any other marketplace questions, the Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays. We will attempt to help all parties reach a satisfactory settlement. Identity theft, types of fraud, counterfeit money and other threats or scams. Child Safety: Precautions to Save Little Lives, Learn how to make your home safer for your little ones. Department of Consumer and Corporate Affairs, Ottawa. You can access many of our licensing services online including: Prefer to visit us in person? Job Description The NYC Department of Consumer and Worker Protection (DCWP) protects and enhancesSee this and similar jobs on LinkedIn. Division of Consumer Protection. NYC Issues Revised Proposed Minimum Pay Rate for Third Party App-based Restaurant Delivery Workers. It also repeals a number of requirements and prohibitions in the Administrative Code to provide relief for small businesses. Email DCWP at SecurityNotifications@dcwp.nyc.gov, Learn about 10 Things Every Business Should Know Available in English, Espaol (Spanish), (Chinese), Kreyl Ayisyen (Haitian Creole), (Korean), and (Russian). Homeownership evokes a feeling of pride and the start to long-term financial stability; it is also the biggest financial decision many people make. Learn more about the Do Not Call Registry, as well as marketplace and product safety and recall alerts. The Outreach and Education Programinforms,educatesand empowersconsumers through live outreach presentations, rich consumer education resources, and timely social media consumer information campaigns. Complaints already the subject of a lawsuit or other legal action cannot be handled by the DCP. Complaints about travel. Remember to shop around for the best loan and pay attention to potentially deceptive offers. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. The agency was created on April 29, 1969 when City Council passed the landmark Consumer Protection Law that gave the agency its broad authority to protect the public from deceptive business practices, making it the first municipal agency of its kind in the country. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. This page is available in other languages. Attorney General James Recovers $350,000 for Homeowners Denied Mortgage Relief During COVID-19 Pandemic. Please attempt to resolve your complaint with the company before filing a complaint. Call 311 or visit vote.nyc to register to vote. The City has tried to provide you with correct information on this website. Learn tips for protecting yourself from scams or request a free consumer outreach presentation. Improves access and availability of services to Seniors. Posted 2:57:14 PM. It has never been easier to get a COVID-19 vaccination in NYC. Be cautious of anyone that requests an upfront fee to help prevent a foreclosure. The Division ofConsumer Protectionengages in voluntary mediation. This may be a sign of various hidden fees or even a bait-and-switch tactic. Signup here to receive the latest announcements from the New York State Department of State. For this weeks Tuesdays Tips, the New York Department of States Division of Consumer Protection announced the release of acomprehensive guidewith scam prevention tips for homeowners. You should advise the business of your complaint by letter, email, or by phone before filing a complaint with us. Confirm the identity of the refinancer. . Do Not Call Compliance: A Seminar for Business, Collaboration with industry to help strengthen the marketplace and advance greater consumer protections is a hallmark of the Division's efforts. In addition, the Division encourages businesses and industry to maintain high standards of honesty, fair business practices, and public responsibility in the production, promotion and sale of consumer goods and services. The Division serves as New York State's primary resource for information and. Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. This page is available in other languages, Outreach Request Form (Haitian Creole/ Kreyl ayisyen). Review the Division of Consumer Protections Annual Reports. June 23, 2015 | 1:56am. Calls are confidential &anonymous. The Employment Cost Index for 2023 Rate applications is now available. On July 18, 2021, the City enacted Local Law 80 of 2021, which provides civil penalty relief from certain sanitation, health, transportation, consumer affairs, noise control and buildings violations. Learn more at. Sign Up, This page is available in other languages, Employment Scams Continue to Rise, Targeting Job Seekers to Steal Money and Personal Information. Complaint Resolution - Department of Consumer Affairs. DCWP is committed to ensuring its digital content is accessible to and usable by people with disabilities. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. The Consumer Services Unit operates two programs, ConsumerAssistance and Outreach and Education. NEW YORK CITY Department of Consumer Affairs 42 Broadway New York, New York 10004 (212) 487-4379 NASSAU COUNTY Department of Consumer Affairs 160 Old Country Road Mineola, New York 11501 (516) 571-3871 SUFFOLK COUNTY County Executive's Office of Citizen Affairs North County Complex, Bldg. Ripped off by a business? Requests an upfront fee to modify, refinance or reinstate your mortgage. NYC protects the rights of all New Yorkers. DCWP is accepting in-person visits from customers with appointments only at our Manhattan and Queens locations. 240 Old Country Road. Email or call DCWP to schedule an appointment. Director, Division of Consumer Protection New York Department of State 99 Washington Avenue, Suite 640 Albany, New York 12231 Phone: 518-474-2257 . Get it back. For this week's "Tuesday's Tips," the New York Department of State's Division of Consumer Protection (DCP) announced the release . 340 Hauppauge, New York 11788 (516) 853-4600 WESTCHESTER COUNTY Department of Consumer Protection . IMPORTANT! The Domestic Worker Mediation Program was created to help the citys approximately 18,000 domestic workers and their employers resolve workplace issues in a respectful, confidential, and free way without going to court. The information provided is not legal advice. Please be . If you earn $80,000 or less, learn how you can file for free including from home with the help of an IRS certified VITA/TCE volunteer preparer. Complaints against the government. The April 26, 2023/Vol. Commissioner of Public Markets, Weights, and Measures - this department was renamed the Department of Markets, and later was merged with the Department of Licenses to form the Department of Consumer Affairs on September 10, 1968. Consumer Outreach Presentations. Consumer Law (Debt Collection Defense, Income. New York City Charter. In 2006, DCA again evolved with the changing marketplace with the creation of its Office of Financial Empowerment (OFE), the first local government initiative in the nation aimed expressly at educating, empowering and protecting those with low incomes. Asks you to transfer your property rights to them. History. Be wary of reduced rates that aresignificantly lower than market interest rates. Tools to help you choose a bank account and credit card, including budget and mortgage calculators. Albany, New York 12231-0001, This page is available in other languages, Tradiksyon kreyl ayisyen (Haitian Creole), Consumer Complaint Form (Spanish/Espaol), Consumer Complaint Form (Haitian Creole/ Kreyl ayisyen), Consumer Complaint Form (Russian/), Consumer Complaint Form (Italian/Italiano). DCAs OFE has emerged as a national leader in the field of municipal financial empowerment and model of local government offering residents consumer protection and financial empowerment has been looked to by the Consumer Financial Protection Bureau (CFPB) for national replication. If consumers have questions about filing a complaint or any other marketplace questions, the Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays. 03/24/2021. Department of Consumer Affairs. The Division of Consumer Protection engages in voluntary mediation to resolve consumers marketplace complaints; offers mitigation assistance for victims of identity theft; conducts consumer education campaigns; represents consumers at utility rate and policy proceedings before State and Federal regulators to advance cost effective and quality electric, gas, water, telephone and cable service; enforces the States Do Not Call Law; works to ensure compliance with Federal and State product safety regulations; and serves to advise the Governor on matters of New York consumer protection policy import. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. We license more than 51,000 businesses in more than 40 industries. Suffolk County Department of Human . Read press release for Mayor de Blasio's State of the City Address which included renaming Department of Consumer Affairs (DCA) to Department of Consumer and Worker Protection (DCWP). Your family deserves it. The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. Get consumer protection tips for immigrants in 11 languages. Whenthe Division receives a consumer complaint,a Consumer Advisorreviewsthecomplaint andcontactsthe company to initiate mediation. 240 Old Country Rd 3rd Floor Mineola, New York 11501 (516) 571-2600 Directions Find more information about opening or operating a business in New York City at nyc.gov/business. New York State Department of State Get DCWP Alerts and Information During COVID-19 Crisis. APRIL 2021: Each City agency must complete and submit an Agency Return to Office Plan to the Mayoral Restart Taskforce. document.write(new Date().getFullYear()); All Rights Reserved, NYC is a trademark and service mark of the City of New York, Consumer and Worker Protection, Department of. Do you have employees? For this weeks Tuesdays Tips, the New York Department of States Division of Consumer Protection announced the release of a, For this weeks Tuesdays Tips, the New York Department of States Division of Consumer Protection (DCP) announced the release of a, Search Corporations and Business Entities. In 2016, with its expanded mission, the agency looks to pioneer the way that city government can protect and enhance the lives of all of players in the marketplace, including consumers, business and workers, and how that work ultimately fosters stronger, more sustainable, and thriving communities.09/15/2016. About the New York State Division of Consumer Protection. Find recalled consumer products, vehicles, food and health products. They cannot guarantee results. Ask your county clerks' office or the New York City Register's Office to see your property records if you suspect deed theft or fraud. Legitimate organizations and individuals can only promise to work hard for you. Attorney General James Releases Top 10 Consumer Complaints of 2022. Available Monday to Friday, from 8:30 a.m. to 4:30 p.m. It was at this time that the Citys Department of Markets, which included the Citys Weights and Measures division, merged with the Department of Licensing to form one unified Department of Consumer Affairs (DCA). Read press release. DCWP Files Lawsuit Against Moving Company for Deceiving College Students. Email LicensingAppointments@dcwp.nyc.gov. how your rights were violated. Read Online Services - FAQs. The Office and its network of providers assist New Americans in navigating the naturalization process, starting and growing businesses, learning English, and becoming part of New Yorks diverse cultural fabric. Solutions for everyday consumer topics like complaint resolution and consumer protection. The Division of Consumer Protection assists New York State consumers that are aggrieved in the marketplace. Protection from frauds and scams. State consumer protection offices. Director, Division of Consumer Protection New York Department of State 99 Washington Avenue, Suite 640 Albany, New York 12231 Phone: 518-474-2257 . Consumer Assistance Unit View all New York State Department of Financial Services jobs in New York, NY - New York jobs - Senior Analyst jobs in New York, NY. Safeguarding Your Childs Identity, Childrens identities are especially attractive to identity thieves because often the theft remains undetected for years. To find out more about specific complaints, read some Common Complaint Issues. Protection, Fair Credit Reporting, Student Loans . Weights & Measures. Read press release. These tips aim to provide New York homeowners with the knowledge they need to help protect this significant investment. Scammers are always looking for new ways to take advantage of consumers, and homeowners are often targeted for their personal information, money or property,Secretary of State Robert J. Rodriguez said. Read Notice of Adoption of Rule to clarify that all references to the Department of Consumer Affairs refer to the Department of Consumer and Worker Protection. Scams, frauds and hoaxes cost consumers and businesses time and billions of dollars each year. Next Section. Mineola, New York 11501. Managing debt, credit cards, mortgages, loans, lines of credit, credit reports and more. Whether youre a new homeowner or youve owned your property for decades, its important to take all the necessary precautions to protect yourself from nefarious scammers so you dont lose out on thousands of dollars, or even worse, your home., "Scammers continue to become more sophisticated with ever-evolving tactics aimed at exploiting the dream of homeownership for their own gain,"saidSuperintendent of the State Department of Financial Services Adrienne A. Harris. If the nature of the complaint falls within another agencysauthority, the Consumer Advisormay referthecomplaint tothatagencydirectly. The New York City Department of Consumer and Worker Protection (DCWP), formerly the Department of Consumer Affairs (DCA), is a department of the government of New York City. To get information about a specific sidewalk caf application, including the size and number of tables and chairs proposed for the sidewalk caf, send an email to. You can access many of our licensing services online including: Applying for a license. In addition, the Division encourages businesses and industry to maintain high standards of honesty, fair business practices, and public responsibility in the production, promotion and sale of consumer goods and services. Pressures you to sign over the deed to your home or sign any paperwork that you haven't had a chance to read, and you don't fully understand. Ask to see everything in writing before you agree to the refinancing terms. Anyone interested in hosting a presentation for their constituency, membership, and/or staff, should complete theOutreach Presentation Formand email your completed form to the Division. Member of Delegation Salah Bouzidi, Chief, Industrial Property Division, Algiers. New York, NY 10004 Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM. Salary Search: Virtual Currency Senior Analyst (Box VCSA-FSS2C-10425) , NYC salaries in New York, NY. Department of Consumer Affairs. Housing complaints. 08/28/2020. Per settlement, Starbucks must reinstate Locke to his former position at the Astoria Starbucks, pay over $21,000 in backpay and penalties, and comply with NYC's Fair Workweek Law. March 7, 2023. Email consumers@dfs.ny.gov if you see a document or form that you need translated into your language. Licensing Services. 01/10/2019. Identity theft, types of fraud, counterfeit money and other threats or scams. DCWP licenses more than 51,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws . Kim Stover. The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays, and consumer complaints can be filed at any time atwww.dos.ny.gov/consumer-protection. Contact information for federal, provincial and territorial consumer affairs offices. Below are tips to help homeowners protect their properties: Protect your property from deed theft and fraud. In the event of a security breach, DCWP licensees must promptly email DCWP a copy of the notification to affected persons required by NY General Business Law 899-aa(2) or (3). The Division of Consumer Protection is committed to assisting, protecting, educating and empowering New York consumers. NYC Department of Small Business Services. Renewing your license. Credit and Credit Management: A Matter of Life and Debt, This presentation advises how to choose and use credit wisely, as well as why and how to check your credit report. When contacting a law firm, be sure to ask about specific experience and results.
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