Do Bloggers and Content Creators Have to File Quarterly Taxes? Ive not seen enough of a benefit on this myself, but maybe its different in your market. A low offer meant a shorter drive. You have to continue to do what makes sense for you. When does it make sense to say yes or no to delivery? A $5 offer was far more likely to take well north of a half hour. Even knowing your acceptance rate requirement doesn't help if they don't tell you your rate. In fact, they muddy the waters here by having two different terms for the same thing. You have no obligations to do anything at all at any period that you're not actively on a delivery. This is similar to DoorDashs acceptance rate since you cant face deactivation on DoorDash even with a super low acceptance rate. Absolutely. In my contract, it states you acknowledge that your repeated failure to accept User requests for Delivery Services while you are logged in to the Provider App creates a negative user experience for Users of Uber's technology platform. And where this ties in to the whole order acceptance thing is, those offers from UberEats are a bid for your services. 2023 The Rideshare Guy. Before lowering my price, I'm logging into other delivery apps first. New driver here for Uber eats. I would pick up an order and find out the customer was 8 miles away. It would help if you had some idea of what a good rating is. Personally, overall I prefer Uber Eats over Doordash. Take a week and drive only accepting requests that meet your minimum per mile amount and see if your income goes up or not. You earn points for completing deliveries, maintaining a high driver rating, and keeping a high acceptance rating. However, I did find an extremely secure phone holder for my bike by Quadlock. Extra Reading How To Make 400 Dollars A Day. The same thing if you actively decline an offer. It's a pain and an extra step but can be a good way to avoid this issue. If orders dont pay enough to be worth it for you, dont take them. They've moved away from that. In this video, gig economy YouTuber MooshiMoo also goes over a new Uber Eats update that is showing drivers acceptance rates to customers when they order food. You will not get $10 per request if you accept every order. Uber calculates what they think the best route is to complete the delivery. If you know your averages, you have an idea what to expect. If you accepted that last 35 offers out of the last 50 that you received, your acceptance rate would be 35/50, or 70%. They are quick to deactivate drivers they think have done this. Okay, so which one is it? If you were doing eats would you take these in order to keep diamond or any level for that matter. Or is there something else different about the two? However, one of the most important tips for Uber Eats drivers is to only accept orders that pay enough to be worth the mileage. So, I dont think your Uber Eats acceptance rate matters. A lot of factors go into how much you can make. But I don't feel that with Uber Eats as much as I do with the others. If no one is meeting my price, then I've set my price too high. Yes. According to Uber Eats, acceptance rate doesn't matter. As far as I can tell it's all tracking the same thing, but differently. If Uber Eats doesn't meet my price, I believe someone else will. Should I Deliver on Christmas for Doordash, Uber Eats and others? I know a lot of Grubhub and Doordash cherry pickers who would think that's idiotic. 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Ultimately, you have to look at the estimated minutes with a wary eye. You have my pledge that I will give you my hones opinions when reviewing products and services, regardless of any potential revenue. It just seems counter intuitive, doesn't it? Then ask yourself if you think you can complete the delivery in that number of minutes. Notably my account is set up as a passenger driver but I've also enabled eats. Could this help someone else? This Online World is all about providing people with honest ways to make and save more money by using technology. It is a bit more expensive and requires a special case, however it's I felt it's cheaper to overpay for a good phone holder than to fix or replace my phone. Once you add tips to that $3 offer, the profit per hour is considerably higher. Once you reject a delivery, the Uber Eats driver app returns to the ready screen. Doordash is very clear what the standard is and the Doordash app displays current completion rates. All they really told you was how far away the restaurant was. In some markets with the Uber Pro rewards program, you need to maintain a certain acceptance rate to qualify. There are a number of ways that drivers will evaluate delivery offers. Do you need to maintain a high acceptance rate when delivering for Uber Eats? That offer will give you details about the delivery, with options to accept or decline. Uber Eats Food Food and Drink comments sorted by Best Top New Controversial Q&A Add a Comment More posts you may like. Checkout: Your Uber Eats acceptance rate is the percentage of order requests you accept. No. Learn why it was the perfect career move, and how it all led to the Entrecourier website. So you shoot for an average that is acceptable. But when you don't have the total price the partial price that we do get just isn't enough. I would take the lowest offers and reject the highest. You can read more in the linked article. The acceptance rate doesn't matter to you as an Uber Driver at all. Nothing. When you think of Uber Eats as a customer instead of as an employer, it completely changes how you look at delivering for them. No. The fifty cent rule goes as follows: A delivery must pay fifty cents a minute. Should I deliver during the Super Bowl for Doordash Uber Eats Instacart Grubhub? In a recent Forbes article discussing Ubers new math, one of the things mentioned was how Uber possibly selects not just how much they charge customers, but even how they choose the drivers that get the rides. Now you know the total miles you can expect to drive, an estimate of total minutes, and cross streets near the customer. The second question is, how many of those offers pay enough to meet your price. If you are not in the Uber app when an order comes in, the acceptance screen pops up over whatever else is on your phone. The reason it's an issue is the always on top setting that Uber requires you to allow in permissions. What does this have to do with accepting or rejecting offers? You start to learn other situations that may be a problem. Understanding ratings That driver arrives, gets the same story, and they call support. If however, you make $10 per order and do 50 orders, you also make $500 but do it in half the time making you $22.24 an hour. That's due to the always on top feature. r/UberEATS Double payment clawback . For instance, if you're typing out a text message when an order pops up, you think you're hitting the next letter but you've just accepted a delivery. While your acceptance rate is somewhat important, its not necessarily vital to have a high acceptance rate to keep your job. Want to try other high-paying delivery gigs? Is it lowering my chance of getting orders? Uber Eats independent contractors are allowed to decide whether to accept or decline any delivery offers. There's an interesting pattern here. The thing to evaluate is first, how frequently is Uber Eats sending offers to you? Some will only take offers that pay a certain amount of money or more. Do you see the nearly $5 per hour difference for each 5 minute increment? That link is an affiliate link from Amazon. Can I cancel if I accept a delivery offer on Uber Eats? Part of why I choose that method is that it's very easy to implement. DoorDash tracks several metrics in the Dasher app, one of which is your acceptance rate. I have yet to find anything that says exactly how Uber Eats defines their acceptance rate. Each of us has the right as a business owner to determine what in your business judgment is a good delivery. The wear an tear make your car a credit card on wheels where you're piling up future expenses. Notice what's not in the thought process? Let's dive a bit more into what all is involved with rejecting offers from Uber Eats. The better you can familiarize yourself with restaurants and the wait time, the better it will help you estimate total delivery time. If that were an offer on Doordash or Grubhub, I wouldn't either. Here's the process I go through in evaluating a delivery offer. If you haven't delivered for Uber Eats lately, you may not recognize their offer screen. Should I Deliver on Christmas for Doordash, Uber Eats and others? Jobs like DoorDash and Uber Eats are perfect examples, and both gigs let you deliver food in your spare time to make extra money. If it's fairly accurate, that is in my mind THE best way to evaluate whether accepting or rejecting an Uber Eats offer makes sense. If you're in an area where Uber Eats is very busy and there are a lot of good delivery offers, you have more room to be picky. However, if you have a $12.00 offer, subtracting $8.00 leaves a $4.00 delivery fee. I've had plenty of times when I rejected 5-10 or more deliveries before finally accepting one. In fact, your acceptance rate doesnt impact how many order requests you receive. A $3 offer was far more likely to take 15 minutes or less. There may be issues with a particular delivery, such as excessive wait time, where you may decide it makes sense to cancel out on a delivery. They started displaying the restaurant name and a guaranteed dollar amount. In theory acceptance rate shouldn't matter. If they hold you accountable to a rating system such as cancellation rates, they should let you know where you stand on that system. While Uber Eats doesn't show the acceptance rate any longer, it's fair to assume they still keep track of it. There was no pay information, and no indication of how far the delivery would go. The most common issue is if an order comes in while you don't have the Uber driver app open on an Android phone. That is because customers have an hour to add or change the tip. When I first came on board I became very picky with the orders that I took and it seems like they have totally backburnered me. Unfortunately they don't define what too often means nor do they let you know if you are crossing that line. After a lawsuit and policy change, though, thats no longer the case. It's real tempting to save time and just cancel the delivery in the app and move on. For instance, a $7.50 delivery won't have a hidden tip. The mileage is based on their estimate for the best route for completing the delivery. Uber Eats states its important to accept orders whenever possible, but the takeaway is that you cant get deactivated for having a low Uber Eats acceptance rate. Does the 'your acceptance rate is lower than average' matter? His work has appeared on dozens of personal finance websites like Money Crashers, The College Investor, Investor Junkie, and more. The best way to keep your completion rate in a good place is to be very careful about which delivery offers you accept. One of the best practices to this is to disable always on top permission after going available on the app (you can't go available with it disabled). Side Hustles, Making Money Online, & Finance. Read more here. Keep reading for RSG contributor Tyler Philbrooks response to these questions and more. Your app goes back to an idle or waiting state. DoorDash has a similar program with its Top Dasher program, but again, the perks you get arent worth keeping such a high acceptance rating. You can read more about my affiliate policy here. Unfortunately it's hard to know if the customer did it intentionally or if they changed the tip due to being unhappy with their delivery. Doordash is probably better known for hiding tips. So unlike Doordash, who is very transparent about their completion rate policy for Dashers, Uber Eats doesn't tell you what cancellation or completion rate will get you deactivated, nor do they let you know what your rate is. Uber Eats doesnt have a minimum acceptance rate. This can even differ from market to market, so if you havent given being picky a shot, try it out for a week or two and compare it to your average earnings when you accept all or most requests. If Uber Eats sends you an offer while you're still active on a delivery, you'll only receive the half screen order details without the map. This means that maintaining a high acceptance rate is no longer necessary to qualify for promotions or bonuses. Uber Eats is saying we have this delivery available. That's the whole point of being a driver in the first place, isn't it? Uber Eats has told some drivers in a select few markets that they will no longer provide up-front delivery information if drivers have rejected more than five of their last ten offers. There are far to many requests that work out less than $15/hr to keep acceptance levels high. After you accept an order, you are free to cancel them as much as you want. I would call support, report that I cannot take the delivery because of the distance, never actually pick up the food from the local restaurant, and still get a warning that I had a delivery that I picked up and never completed. One concern we heard from this is that many drivers fear their acceptance rate may be too low, and Uber may deactivate them. Does completion rate matter on Uber Eats? Now you've agreed to an offer, and that's a binding agreement. At that point I have a decision: lower my price or shut it down until another time when I can get my price. This is because frequently cancelling active orders results in a bad customer experience, which is bad for business. Uber Eats makes allowances for these instances: You retain the option when necessary or appropriate to do so in the exercise of your business judgment, to cancel an accepted request for Delivery Services via the Provider App, subject to Companys then-current cancellation policies. You agree that you will complete that delivery in a timely manner and in a way that best takes care of the food or merchandise you are delivering. This makes it easy to accidentally hit the accept when you are picking up your phone. Ron has been quoted in several national outlets including Business Insider, the New York Times, CNN and Market Watch. No. For example, if you get to a restaurant and find out the food is going to take another 30 minutes to get ready because the kitchen is slow, youre probably best to cancel the active order so you can get back to making money. The final pay amount will be different either if part of the tip was hidden or if the customer added, deleted or changed the tip after the delivery is done. The first improvement was they started providing a map of where the delivery was going. But, I think once you try it, youll realize how much more you make, how much you were losing before, and youll keep your acceptance rate lower. For example, if you accept 50 deliveries but end up cancelling one of them for whatever reason, your cancellation rate is 2%. You still don't know, and sometimes you will get less than what you expect. Here's what Uber says about it's deactivation policy: "Each city has its own cancellation policy. If you accepted 70 out of the last 100 offers, your acceptance rate is 70%. I've had several times where the cross streets listed were in paralell to each other. You can also take a rough estimate of your acceptance rate by checking your lifetime completed deliveries and factoring in how many orders you skip versus accept. Recently, however, they seemed to have brought it back. It's important to maintain a low cancellation rate to provide a reliable service to restaurants and customers. The offer screen on Uber Eats is actually quite useful when it comes to making a decision. Ill be lucky to see one delivery a day while my buddy that just signed up gets $100+ days. Get exclusive content delivered right to your inbox. For example, for promotions and quests, Uber Eats states: "As of August 21, 2017 Uber is no longer tracking acceptance rate or cancellation rate against Quest promotions." It was still far from perfect. You don't have to accept them. When a customer puts an order in for delivery or a ride, they want to get that service as fast as possible. A long distance delivery that doesn't get a tip is more disastrous, because you've lost 30-45 minutes, maybe more, and it's harder to make up. I don't worry about the tip other than in that borderline range. All of a sudden you have as much information from Uber Eats to help with accepting or rejecting as you do with any of the others. 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. A due time is never displayed for drivers. Acceptance rate doesn't really matter with Uber Eats in most cases. But at the end of the day, you need to make sure youre getting paid enough for a side hustle to be worth your while. However, you can choose the ones that are profitable for you. Uber Eats has started hiding upfront address information in some markets for drivers with less than a 50 percent acceptance rate. If you want to receive other offers quickly, it's far better to reject the offer than to let it time out. We'll look a bit more in depth into acceptance rates for Uber Eats. However, that doesnt mean that you get nothing for having a high acceptance rate. All rights reserved. While all of that encourages you to accept a lot of offers, Uber does not and cannot require you to do so. The map does display icons for both the pickup and drop off location, however those icons are not always very clear. I'm a little amazed I was never deactivated. The independent contractor relationship means that Uber Eats is your customer, and not your employer. The best practice is, once you've accepted a delivery, it's best to see it through if it is at all reasonable to do so. Here's the short answer. Can you get in trouble for rejecting too many deliveries? Doordash is very clear that their acceptance rate for Doordash drivers is based on the last 100 delivery offers, this article from 2015 in Business Insider. Because of not knowing how far I'm going, and the probability being too much Uber just gave me a long distance delivery, I'll always cancel an accidental acceptance while on my bike. Keep the phone in your phone holder and avoid doing anything else on the app when there's a chance an order could pop up. However, they added more information. They make it clear in both your independent contractor agreement, as well as on the website. Well, heres what some Uber Eats couriers are saying about acceptance rates on Reddit and what rates they actually have themselves: As you can see, all of these Uber Eats couriers have acceptance rates well under 50%, and two drivers are in single digits! We'll take a look at all that. If you want to decide based on one factor only, miles may be the best factor. You have no clue what you just accepted. Your Uber Eats acceptance rate doesn't matter. In the screenshot above, Uber Eats is offering $10.50 for what they estimate to be a 17 minute delivery. If you want decent pay, don't ever accept anything less than a dollar a mile or nothing less than 6 dollars. Click on the text box below to copy the code. Will it take a long time for what it pays? Its up to you to weigh the perks of a high acceptance rate versus the earnings you make by being more choosy. Uber Eats will continue to offer a delivery to drivers in the area until someone accepts the offer. But the thing about being an independent contractor is that the moment you accept an offer on Uber Eats, everything changes about your relationship with Uber. Required fields are marked *. This is why they try incentivizing you to keep the acceptance rate high by giving you rewards, more upfront information on requests, or direct customer service contact. The delivery that you were offered will then be offered to another driver. That may mean that you can receive the same offer more than one time. Before those changes, Uber didn't let you know much about the delivery. A bigger part is choosing the right offers. This is a bad idea. The definitive answer is that your Uber Eats acceptance rate does not matter. Your acceptance rate is no longer displayed in the Uber app. He applied his thirty years experience managing and owning small businesses to treat his independent contractor role as the business it is. It is possible to cancel an offer or change your mind. No. You also know that if the tip is less than eight dollars, there won't be a hidden tip. The dollar amount is right for many who use a minimum dollar amount, and it's nearly two dollars per mile. Double the offer amount. The apps wont constantly remind you that your rate is low, but also you arent getting request after request and denying them. What that means is that you've given the Uber Eats app permission to pop up information over anything else on your phone when there's an order. It is based on your most recent 50 offers. As a driver, your ultimate goal is to make as much money as possible. However, having a high cancellation rate is one way to get deactivated. Accepting an offer is pretty easy. For most, the benefits are not worth the decrease in pay. He left a career as a business manager to deliver full time for gig economy apps like Uber Eats, Doordash, Grubhub, and others. This screenshot is for a bit more than the previous one, $11.42. Uber has contracted with you to perform delivery services as a business, not as an employee. If I'm waiting more than five or ten minutes between good offers, that's usually a sign that my price is too high for the conditions at that moment. At this point it appears to be a test. That means that the driver can not be required to accept any particular offer or any percentage or quantity of offers. Please share it. Whether to accept or reject that bid is completely a business decision you have to make. Here's how much I made, in profit per hour (pay minus my mileage cost) based on how long the delivery took. More High Pay Offers for 50% Acceptance Rate: Is Doordash Lying? In fact it's very easy to do so. Though its true these companies make a big deal of your acceptance rate, constantly telling you when its low, and to get it up for added benefits, for the most part, as a driver, your acceptance rate does not matter. Uber Eats claims that accepting offers is a binding agreement. As an independent contractor you are free to decide whether or not a delivery offer meets your price. You can read more about Ron's story,, background, and why he believes making the switch from a career as a business manager to delivering as an independent contractor was the best decision he could have made. There was a long time I didn't take any offers on Uber Eats, but that was a time when they didn't give you any of the information they now give you. The most important measurement when it comes to evaluating if a delivery was a good one or not is profit per hour. If it's more than 40 cents a minute, it's worth taking. When a customer adds a tip when placing the order and then deletes it afterwards, that's known among drivers as tip baiting. What about the various Uber Eats driver metrics and Uber Eats driver ratings you have to meet? Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. In my experience, Uber Eats rarely overestimates the delivery time. Which is why it's best for you to exercise caution when it comes to cancelling a delivery order you already accepted. I turned this down. They can also lead to missing some good deliveries. What Do Other Couriers Think? But when you know your averages you know that the times you get more than you expect will offset. For example, if you receive 100 order requests and accept 75 of them, you have a 75% acceptance rate for Uber Eats. The most important factor is how quickly you can get the delivery done. If I don't think I can make close to 50 cents per minute, I'll reject it. But if you sat out there for 6 hours and only did one $40 delivery, that's not so great. What I am finding with Uber Eats is the most important factor in whether to accept a delivery is, how quickly can I get it done? Final Thoughts The offer amount does include the expected tip. The good news is, Uber Eats provides a lot of details on their offer screen, and that helps make good business decisions. At the time I was working more off of a 40 cent rule (I've raised my price since then). As I've mentioned, I've had several times where I unintentionally accepted an offer, either by bumping the screen, or by the screen popping up when I'm in another app. If my rate was 70% or higher, I would qualify for Uber Pro, and Id get things like discounts at 7-11, help with health insurance, vehicle discounts, and a lot of other things.
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