If one or both are red, that means you need a new battery. k.appleby. My son took his over to friends house. If there are any other issues with your Segway, our Level 3 Repair service can help. I am having the same issue with mine. Contact Us Monday - Friday 5:30am - 5:00pm Pacific Standard Time . This totally destroys the CU board inside the battery by one or more cell packs overcharged out of synchronisation of the others. Allow your batteries to rest 30 minutes after being used before starting to charge. This has to be a gentle slow process using the correct voltage and system monitoring capabilities to make adjustments Live throughout the re-gen process. Courtney Cooper you're all amazing people for helping each other in this manner!. If it works do let me know. I took out the batteries and the output is 58V. You may also have battery issues if your Segway hasn't been kept in optimal conditions - indoors, charging, and out of extreme temperatures. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. 2 Check charger if is good or not: the charger is plugged in and not connected to the car. 3. For the motor heads out there just think of it as running your engine at redline constantly. (The corresponding icon in the display will blink). -The cells are replaced with cells of the same safe and stable chemistry as the original battery, lifePo4, to ensure compatibility and safety. Only We have the tools to offer this service. Our customers have reported longer riding power and greater efficiency with their PTs, with the Extended Range batteries showing noticeable improvement. Allowing your batteries to rest 30 minutes after being used before starting to charge. Did you get a new Segway Ninebot minipro or minilite and it won't power on or charge, or did you let it go too long without using it and now the battery wont charge, or do you have the dreaded 4 red blinking led? Light Description Green blinking once per second BMS standby, no over-discharge Red blinking once per second BMS standby, over-discharged, not hibernating yet Green blinking quickly Normal working mode, communicating Red solid Short cir My math shows me that there are 4 cells in parallel groups, 23 groups in series or 4P23S. Up to 30 mile range! 2023 Great Lakes Segway, All Rights Reserved, Web designanddigital marketingbyValorous Circle LLC. Segway X2 I2 battery revival video this service is for the UK only! We can talk you through any issues you may have, and can assist with all repairs and maintenance. 5. You may find other sellers of Segway batteries (non-authorized) that offer inexpensive or refurbished replacement batteries. A Rider Detect sensor is on at startup. You then plug the charger into the socket and not before?? @ashleylebleu123, I just bought the libery 1 hover board its fully charged but cant get it to turn on. To safely discharge Batteries below the bottom bar, you should leave . 31 Forcefield Road, They are covered under a one year warranty against defects, which is basically everything but leaving the battery uncharged for an extended period of time and . @lewisharry10. Failure to follow these instructions could expose you to electric shock, injury, burns, or cause a fire. Failure to follow these instructions could lead to electrical shock, serious injury, death, or damage to property. There are always 4 cells connected to a cell package, and then 23 of them in series. I plugged the charger in, as I touched the wire to the empty post, the light went to red. Your PTs radio board (which talks to your key to access machine functions) is constantly sending out a signal like a submarine sonar, looking and looking for that key. Heres a few quick steps to help diagnose the issue when your e-scooter battery does not charge. Took to a local hobby shop to confirm, it was a dead cell. Failure to follow these instructions could expose you to electric shock, injury, burns, or cause a fire. Cullompton, Devon, If storage is an issue, please ask us for warm and secure storage options! Regular price WARNING! I have seen people who use their PTs as a primary mobility device and contrary to what common sense would tell us the batteries actually lasted longer, in some cases over 7 years! Please contact us and one of our team members will be happy to help! Full refurbished by our certified repair center. Boost applies a small charge current to activate the protection circuit and if a correct cell voltage can be reached, the charger starts a normal charge. pat.hornby. Repair information for vehicles (other than cars and trucks) that get you from one place to another. Baki willison. Like your current batteries, these batteries are backward compatible and will work with all i2, x2, i2SE, X2SE, XT, i180, i170, i167, and other Gen 1 Segways capable of using lithium batteries. Helmet Box; Helmet Lock Kit; 2-in-1 Helmet Lock; Parking Solution. The Extended Range batteries that you will receive are completely new, in their original box from the factory. Segway X2 i2 i2se 79v battery $301.00 15 bids $50.00 shipping 1d 5h TWO (2) Segway Personal Transporter i2. Cargo Handles. Charge Battery Packs for at least 12 hours either on the Segway PT or by the off board charger. Please be advised long term storage of6+ monthsmay decrease battery performance. I had the same problem. This field is for validation purposes and should be left unchanged. Dont just buy from anyone, buy from the trusted experts! Regular maintenance is essential for protecting your Segway investment. {"arrow":"false","pagination":"true","speed":"1000","autoplay":"false","autoplay_speed":"3000","loop":"true","slide_to_show_3d":"2","slide_show_ipad_3d":"2","slide_show_tablet_3d":"1","slide_show_mobile_3d":"1","slide_to_scroll_3d":"1","auto_stop":"false","centermode_3d":"true","space_between_3d":"0","depth":20,"modifier":20,"img_rotate":0,"img_stretch":0}, {"animation_fancy":"zoom","transition_fancy":"fade"}. A Segway PT isnt built to handle extreme temperatures, and your machine can freeze in the winter. 265K views 3 years ago Heres a few quick steps to help diagnose the issue when your e-scooter battery does not charge. If you can avoid some of the pitfalls mentioned in this article and practice some of the maintenance tips hopefully you can avoid any premature battery failures and maybe even extend the life by a few years! Paul Shepherd Solutions Use only charging devices approved by Segway and never attempt to bypass or override their charging protection circuits. Do not probe with conductive objects. The light on my charger stayed green when trying to charge and it seemed like I had to push hard on the end of the charger to get it to connect to the hover board. The final Segway battery tip I would like to point out is one that I made up myself. You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. Im able to get more done each day, all without the fatigue of walking or inconvenience of driving., The x2 SE Was an Immediate Fit Intermittent use is recommended. So just received the new on button and fitted - working perfectly. What should I do please I need help I'm obsessed with this electronic please if I could get directions I would appreciate it. Segway se-3 patroller user manual (92 pages), Basic rider optimization training for the segway human transporter (ht) i series, e series and p series models (106 pages), Manual will be automatically added to "My Manuals", Installing/Removing the Infokey Controller Dock113, The Leansteer Frame Slips or Is Off-Center, Diagnosing Errors with Infokey Controller Icons, Scooter Segway PT i2 Getting Started Manual, Scooter Segway KickScooter P65E Product Manual, Scooter Segway KickScooter P100SE Product Manual, Scooter Segway SE-3 Patroller User Manual, Scooter Segway Human Transporter i Series Instructor Manual And Participant Workbook, Scooter Segway i2 Preventive Maintenance Manual, Scooter Segway x2 Turf Maintenance Manual, Scooter Segway i2 Patroller Installation Instructions Manual, Scooter Segway Golf Transporter Instructions For Installation And Operation Manual, Scooter Segway NINEBOT ONE S1 User Manual, Scooter Segway NINEBOT ONE S2 User Manual, Page 15: Infokey Controller Serial Number, Page 28: Segway Pt Components And Subsystems, Page 38: Information Display Button Functions, Page 46: Leansteer Frame/Handlebar Assembly, Page 53: Understanding The Rider Detect Sensors, Page 75: Specifications For The Batteries, Page 83: Reading The Battery Charge Level Display, Page 86: How Temperature Affects Performance, Page 88: Charging In Hot Or Cold Temperatures, Page 90: Transporting And Shipping Batteries, Page 93: Operating And Maintaining Your Segway Pt, Page 116: Checking Tire Inflation Pressure, Page 118: Removing The Tire/Wheel Assembly, Page 119: Installing The Tire/Wheel Assembly, Page 120: Removing/Installing The Fenders, Page 122: Replacing The Infokey Controller Battery, Page 124: Removing/Replacing The Console Trim, Page 125: Installing/Removing The Infokey Controller Dock113, Page 127: Installing/Removing The Dock Adapter, Page 128: Docking/Undocking The Infokey Controller, Page 135: Segway Pt Will Not Enter Balance Mode, Page 136: The Leansteer Frame Slips Or Is Off-Center, Page 137: Tire/Wheel Assembly Is Loose And Wobbles, Page 138: Segway Pt Pulls To One Side When Riding, Page 139: Tire Is Flat Or Will Not Hold Air, Page 140: The Segway Pt Will Not Power Down, Page 142: Diagnosing Errors With Infokey Controller Icons, Page 149: A Contact And Legal Information. $377.77. Once the Segway is powered down, simply unscrew one battery at a time. GLS is always here for you. After I looked at the end of the charger and saw the groove, I found where groove lined up with the hover board connection. Segway Battery Repair UK. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. 33 product ratings - Segway Ninebot Max Electric Kick Scooter,40 Miles Range, . What should I do, any help well be greatfully appreciated!! If you are an infrequent user, you may consider less time per day. Also, you can email us with questions to info@greatlakessegway.com or click on our live chat found on most pages of our website. i2 charging problem, weird - SegwayChat Notices Welcome to the SegwayChat, the premier Segway owners and enthusiasts community. Whatever the reason, we have an answer for you even if it may not be the answer you want to hear. This is due to the redundancy built into the Battery Packs. Disconnect your charger from both ends. The only thing is to put vehicle into position and let it charge itself. Segway batteries come with four simple screws, along with an Allen wrench to install. Taxes and shipping calculated at checkout, Element CORE+ 3.0 eBicycle perfect for rental fleets / shared mobility (slightly used in Black Color), LED Light for More4Mini Scout Segway miniPRO, Electric Kick Scooters and eBikes, Element Move Kickscooter perfect for rental fleets / shared mobility, OKAI ES600 IoT integrated with swappable battery kick scooter for sharing or rental fleets, Parking Station for Electric Scooters (max 7 scooters), Parking and Charging Station for Electric Scooters, Smart Docking and Charging Station for Electric Scooters, M4M IoT 4G Shareable Bicycle Lock by OMNI (GPS + GPRS+Bluetooth), Parking Stand for Segway miniPRO and Ninebot S - Front Facing, Power Charger Kit for Segway miniPRO, Ninebot S and Ninebot S Max, Off Road Tire for Segway miniPRO, Segway miniLITE and Ninebot S. The following table shoes typical battery errors of Segway miniPRO. We can be reached at 248-896-2600. Of course, as before, these ranges depend on weight, riding style . The cells within the Batteries contain toxic substances. @boom_shakabrah. In this short article we will try to go over how your Segway batteries can be better maintained and also point out some conditions that may lead to a shorter battery lifespan. Courtney Cooper. Set the timer so it is on no more than 8-10 hours per day. Left unplugged, the Batteries could fully discharge over time, causing permanent damage. At hour 3 (my last attempt) the battery light on the swagway was solid green so we were excited!!! New and used Segway i2 SE and X2 SE for sale. 2. Charging Voltage: 42 VDC: Charging Temperature: 32-104F (0-40C) Nominal Capacity: 551 Wh: Battery Management System: Over-heating, short circuit, over-current and over . This extra stress on the back battery is why almost every time the first Segway battery goes bad its the back one. Any ideas? Please be advised long term storage of6+ monthsmay decrease battery performance. Page 94 Recalibrating the Battery Charge Level Display WARNING Do not ride your Segway PT to full Battery depletion. We know everything there is to know about Segway PTs and are here to help you. 5.0 out of 5 stars. Hey guys I have a Segway ninebot mini pro I get the voltage cell error indicator on my phone.the battery has no light once I plug it in the light turned green ..I unplugged it it stayed green ..I've seen videos where you take the battery case off check your sodering jump start your battery but taking exposed wire to the portssame issue it was still green..anyone having experience with this? and require the free Adobe Acrobat Reader software. If you insert an object into any of the Battery ports or openings you could suffer electric shock, injury, burns, or cause a fire. Avoid getting water into the Charge Port. COPYRIGHT SEGWAY INC. ALL RIGHTS RESERVED. As a rule of thumb we dont let people run our units below two bars, and running them completely dead is a huge no-no. The batteries are somewhat heavy, so please keep a hand on the battery and keep yourself free of anywhere that a battery may fall. The Extended Range lithium-ion batteries allow you to increase your Segway i2s travel capacity from 24 miles (with the prior lithium-ion batteries) up to 36 miles with the new, Extended Range batteries, and increase your X2s travel capacity from 12 up to 24 miles of range. A little electrical tape to hold it there, and it charged. Airwheel S8 (x2) Share; Posted . So I bought a two wheel segway and after a great deal of time, it finally arrived. This ensures compatibility with the segwayand that all built in safety features, like the safety shutdown, remain intact. Attempted regeneration through other methods. It is important to choose Segway batteries from an authorized Segway Dealer. They has plush carpet and apparently got debris around one wheel axle. So, check your connections, and buy a new Samsung or LG Battery and it will work fine. Do not plug the Power Cord into the PT. Ask about including one in your next order. 2. On the charger is a transformer and bridge, I don't know about Segway products but you probably blew a diode. @kuhdvideo, da.winter We also had trouble charging my sons for the first time after using it. As an Authorized Segway Dealer and Level 3 Repair Center, we have a full range of parts and accessories, along with repair services. Please check back occasionally for new and updated materials. Following a charge, allow the batteries to rest for 30 minutes before being used. Reason being is that having a battery sit at its maximum charged level for sometimes years on end eventually causes the cells to wear out prematurely. I had the same problem. 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020. Sale, This is for two Rebuilt Lithium SegwayBatteries. Looking to purchase a new Segway PT? No red light or nothing come on somebody just txt me and give me some ideas I just got this hoverboard too 6363590872, Jan 3, 2016 by 4k uhd video (850 if you were tobuy new in the UK Each!). Your Segway batteries need to be cycled/discharged, allowed to run down and relax periodically. 1-866-4SEGWAY (866-473-4929) Hours of Operation. Become a M4M Insider and get 5% off your order today on selected items. Great Lakes Segway is Americas leading seller of batteries for the Segway PT! Always charge the pair together on the same Segway PT or off board charger. The first is obvious as any battery not charged will eventually deeply discharge and damage itself. Comfort Mat, Aluminum Mat and Standard Mat, (Segway PT i2 and x2 Models WITH Patroller Package). Click here to learn more. The most common reason we get from customers is the Segwayhas been left off charge for a while! By just pulse the + & terminals with a charger as this will confuse the software in the battery and not use it to its full potential causing the Cells to overheat resulting in possible spikes of power (kick back /safety shutdown/C100 error codes damage to main Segways CU boards!). Powered by Shopify. If you are looking for information on boosting and rebuilding please check out. * I don't know what's wrong with it any help can help * thank you . Run the machine at low speeds on a flat surface until the machine shuts down from low battery. Make sure your foot is not on the Mat when powering on your Segway PT. Jan 27, 2016 by When the charger is plugged into the wall the light is green - when I then plug it correctly into the board the light goes off and its not charging. They have a long pedigree of impressive specs ranging from number of cycles to extreme operating temperatures but lets remember that at the end of the day they are still batteries. The reason being is that the back battery almost always goes bad first because it acts as the radio boards power supply. Segway batteries, like any lithium-ion batteries, are meant to be used. Do not insert any object into the Batteries or use any device to pry at the Battery casing. Max continuous discharge on these is 2C and cycle life at .2C at 100% DOD is something like 5000 cycles to 80% . To get a new battery is 850 in the UK, so if successful your battery doing nothing is worth at least 500 secondhand on eBay, with Data print out to prove its state of health. Any solutions? BP-15 3M Battery Pack Rebuilding 3M Breathe Easy Turbo PAPR, New Segway NCG2004-N battery vs original Segway 20967-00001 battery, Trilithic 0090041000 Replacement Batteries, 2-05450A Snap-On Solus Edge / Ethos Edge Battery Rebuild Service, Lithium Battery Rebuilds For SEGWAY Batteries, Standard Horizon CNB350 Battery Rebuild Service, Fluke BP1735 Biomedical Replacement Battery (New Product), Lithium Battery Shipping Changes For Air Shipments, Battery Reconditioner For SEGWAY Lithium Batteries, Free Shipping On Orders Over $200 Details. At the end of this process you get an efficiency rating on your battery performance this is very useful if you are a segway tour company heres why: The batteries are a very important part of the Segways redundancy Systems, so its very important that you keep them in good condition as can throw up confusing and misleading errors. This would indicate a loose connection somewhere in the circuit board, but may work for now. Deep tread, ATV style tires tranverse most all sorts of terrain- confidently get where youre going. For example: if you have 1 battery thats only 70%efficient and the other is 100% the segway will shut down at 70% and you lose 30% range, this is why segway say change batteries in pairs, nice if you 1600 to spent, Tourcompany use our service to check the reading of eachbattery then pair of them accordingly with each machine by matching percentages to achieve longer tour times andhaving the information on which machines Will last longer and need to get on charge first. Segway Ninebot Battery Charger for ES2/ES4/E22/ES1L Electric Kick Scooter, 42V 1.7A Power Supply Cord, Multiple Security Protection, UL& CE Certified , Black. This careful slow process takes a minimum of three days for each battery it is then stress tested to improve reliability with detailed data print out. It could be something simple like where you plug it in on the Segway that jack is bad. Figure 1 illustrates the boost function graphically. Cold weather can freeze the batteries, leading to battery damage in the long-term or a machine that wont work when cold. I opened my sons hoverboard and the charger wire was not connected. Please help my name is Dave I would greatly appreciate any help.. (have had small success with longer). Current turn-around time for most smaller battery rebuild services is ~10 business days at our facility. On the hover board connection where the charger goes, there is a small notch that sticks out be sure the groove on the charger lines up with that. Segway X2 I2 i2SE x2SE lithium battery pair two 2 batteries + external charger. Do Not Sell My Info - CA Resident Only. Charge the Batteries, and then attempt to power on. Our specialist computer battery charger and analyzers feature a wake-up feature or boost to reactivate and recharge batteries that have fallen asleep. If you are looking for information on boosting and rebuilding please check out our article here. It is important to keep the batteries plugged in when not in use, and not to charge them when it is below 45 degrees. There are several things we can do though to make sure we reach this five year point and perhaps even go further. What can I do to make it charge?? Our Extended Range batteries come in the original box and are certified and purchased directly from the manufacturer. 2. For more info give us a call. @edgar1391255, Well same thing happened to I think that the problem is that inside the Segway the charger hole inside it there's a cord and that might be loose or u might just need a new charger, Hi I need advice please ..my sons segway is completely dead when I try to charge it the battery is on green constantly but the battery is flashing red on the segway and there's nothing at all please help thank you, Believe it or not I've just had the same problem on my Grandsons Segway! October 24, 2022 11 0. I checked the voltage on the old battery and I have a dead cell. Our Segway EZ Ship program allows us to ship batteries (and anything else needed, including repaired PTs) directly to your door safely. Can anybody help? Until you receive further instructions, store the PT upright, outdoors, and away from flammable objects. My time is valuable, and I save so much of it riding an x2! We also have a large selection of Segway PTs available for pre-order. 4. All Battery Packs perform best when they are paired and remain in pairs throughout the life of the battery. I read many comments on this website and found that you can actually put the charger into the Hoverboard wrongly and therefore the charging light stays green. Instantly, I was limited. Check your instructions. The first is obvious as any battery not charged will eventually deeply discharge and damage itself. So I tried many different outlets and tried switching the plug in pieces different ways and still had no luck. Are your batteries starting to wear down? Do not submerge the Batteries or powerbase in water. It may need to recalibrate it. batteries, and increase your X2s travel capacity from 12 to 24 miles of range. [Verified Fit] 63V 1.0A 4 Prong Scooter Charger, for Segway Ninebot S/S-MAX(NOT for S-Plus), Mini Pro, Go Kart/Go Kart Pro, 4 Pin Notched Connector Battery Charger. 5. My hover borad fully died what do I do (can't turn on) and when i plug the charger in the light is not green anymore there's no Colour that comes up once I plug it in but when I un plug it the green comes on (the brick), Jul 10, 2016 by Lastly another thing to mention is when I unplug the outlet, the box turns red for 10-15 seconds. With our service you will also get a battery efficiency rating % data print out (see pics) to see how good your battery is performing Only We have the tools to offer this service. Segway X2 SE; Segway SE-3; Segway S-Pod (Concept) Segway x2 SE Patroller; Segway i2 SE Patroller; . Do not attempt to remove the batteries. When I opened my sons, the wire wasn't connected at all. This acts the same as pushing the button on. This site is protected by reCAPTCHA and the Google. Weve got you covered. Read it on some blog. Failure to charge the Batteries could result in permanent damage to them. Fast Charging Battery. With the cell scan, only we can read out the voltages of the individual cell packets, which are then displayed graphically with OURsystem. When I go to plug mine in my ninebot mini pro beeps once the red light on the charger comes on for a second or two and turns green. Wash rinse and repeat as needed, at least once a month! We have what you need! Extended Range batteries are backward compatible, and can fit on any Segway model ranging from Gen 1, Gen 2 or SE models. It's not a calibration thing is it?! Following a charge, allow the batteries to rest for 30-60 minutes before being used. It runs solely on the back battery and has a parasitic draw that isnt much but over time adds up. Established in 2010, we have been helping customers with Segway products for over 10 years. We have positive customer stories and reviews from coast to coast. kylebrown658, Edgar13 The process takes around 3 days minimum per battery to complete the process, within that time the battery is regenerated, tested, discharged twice, retested and calibrated. We are the leading seller ofrefurbished Segway PTs to customers throughout the United States. According to the the instructions, the light is suppose to turn red when charging and turn green when fully charged 2-3 hours later. Please see here for more information! kyledelsol2013, I bought a Hoverboard 4 weeks ago and 4 days ago when I charged it for 2-3 hours it wouldn't charge the charger stays green when trying to charge Hoverboard and after leaving it for 4 hours it still wouldn't charge when I turn it on the light beeps red !! Allow 12-14 hours for a full charge and repeat the process until you notice the battery is holding a full charge again. Allow 12-14 hours for a full charge and repeat the process until you notice the battery is holding a full charge again. Regards Update (01/09/2016) Fixed it. It is more of a danger in the older Segway batteries (4-5 years) as they run the risk of falling below the voltage threshold at which the machine will recognize them and you can kiss them and about $900 goodbye. It is not healthy for a lithium battery to charge continuously. pamela cashin. Start saving your company time, and money, today.. 5. For help and advice call Paul 07549939898. If it works do let me know. Lost your instructions? Run the machine at low speeds on a flat surface until the machine shuts down from low battery. 1. @roseburke. Your charger light should go red. Without this provision, a charger renders these batteries unserviceable and the packs would be discarded. 1 Check whether there is bad contact: re-plug the connection on both sides of the charger to see if it can be solved. Brian Manuel I took it apart and there wasn't any loose wires. Opened the back panel from the charging side and the charging wire socket was lose. Intermittent use is recommended. Place the old batteries in the Segway battery box for return and recycling. Yes, we sell batteries to customers throughout the United States. I took off the cover where the charger port is. E&J 73.6V Lithium Iron Phosphate (LiFePO4) Segway replacement battery for Segway X2 I2 PT series ducts . For long-term storage, disconnect your batteries from the Segway completely, and fully charge them. Oct 22, 2016 by It is not healthy for a lithium battery to charge continuously. Your batteries are shipped via FedEx Ground, due to Hazmat shipping requirements. This is just a series of quick checks and it is not the complete check. Over the years we have seen some extreme examples of early battery failure and consistent patterns of conditions that lead to run of the mill replacement situations. To get the most life out of your batteries, follow the steps below. Need to replace batteries or add some accessories to a PT you already own? Plug one end of the Power Cord (provided with your Segway x2) into a grounded . Both of these are bad news for Segway Batteries. Hey presto the red light came on and it charged. With the new batteries you can expect a range of up to 44 miles on the i2 or a range of up to 22 miles on the x2 on a full charge. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Until you receive further instructions, store the PT upright, outdoors, and away from flammable objects. With our Segway EZ Ship program, your machine can be shipped to us, repaired, and returned to you in a safe and secure way.
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